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Identity Manager 8.1.5 - Web Portal User Guide

Getting started Security keys (WebAuthn) Requests Attestation Compliance Responsibilities
My responsibilities
Employees System entitlements Business roles System roles Departments Cost centers Locations Application roles Resources Assignment resources Multi-request resources Multi-requestable/unsubscribable resources Software Devices Adding tags for service items
Task delegation Ownerships Auditing Governance administration
Applications Calls Settings Discovering your statistics on the start page

Organization

The following statistics are displayed for departments you manage.

  • Information about employee accounts
  • Information about employees
  • Rule violations
  • Information about pending requests
  • The top roles and entitlements

For more information, see Departments.

IT shop

The shop is the mechanism employees use to make requests. These statistics help you to answer the following questions.

  • Which products are the most popular, both by product owner and by shop
  • How fast requests are processed
  • Request frequency over time
Table 98: Statistics about IT shop structures

Statistics

Description

Pending requests

Displays all pending requests.

Open requests by service category

Displays all pending requests by service category.

This statistic contains other criteria.

  • By next approver
  • By recipient

Last approvals granted (Shop)

Shows the last approvals granted for requests.

New requests

Shows new requests.

Number of requestable products

Shows the number of products that can be requested.

Denied requests by service category

Shows denied requests by service category.

Average request processing time by shop

Show the average processing time of a request by shop.

Top 10 requested products by shop

Shows the top 10 requested products by shop.

This statistic is also available for the top 10 requested products by product owner.

Request frequency (12 months)

Shows the frequency of requests within the last 12 months.

This statistic is also available for the frequency of requests within the last 12 months by owner.

For more information, see Departments.

Attestations

There are a number of statistics available to you for attestation cases. The following statistics are available.

Table 99: Attestation case statistics

Statistics

Description

Pending attestation cases

Displays all open attestation cases.

This statistic contains other criteria.

  • By policy
  • By next approver
  • By framework

Attestation approval rates

Shows the approval rate for attestation.

Decided attestation approvals within/over the limit

Shows attestation approvals decisions within/over the limit.

This statistic is also available for pending attestation cases within/over the limit.

Attestation status by type

Show attestation status by type.

Attestations

Shows all attestations.

Last approvals (attestation)

Shows the most recent attestation approval decisions.

This statistic is also available for attestations that have been granted approval.

Overdue attestations

Displays overdue attestations.

Target systems

There are a number of statistics available to you for target systems. The following statistics are available.

Table 100: Target system statistics

Statistics

Description

Pending attestation by system entitlements

Shows pending attestation by system entitlements.

Number of user accounts with a risk index of more than {0}

Shows the number of user accounts with a risk index more than specified value.

This statistic is also available for the number of entitlements with a risk index more than specified value.

User accounts having risk higher {0} by domain

Shows user accounts with a risk index more than specified value by domain.

This statistic contains other criteria.

  • Entitlements having risk higher that a specified value by domain.
  • Entitlements having risk higher that a specified value by department.

Employees without user accounts

Show employees without user accounts.

Entitlements without requests

Shows entitlements without a request.

This statistic contains other criteria.

  • Active Directory
  • Oracle E-Business Suite
  • LDAP
  • SAP R/3
  • SharePoint

Groups with / without user account assignments

Shows groups with or without user account assignments.

This statistic contains other criteria.

  • Active Directory
  • LDAP
  • SAP R/3
  • SharePoint
  • Notes
  • Groups, roles, and profiles with/without user account assignments SAP R/3

Inactive employees with enabled user accounts

Shows inactive employees with enabled user accounts.

Locked user accounts of enabled employees

Shows locked user accounts of active employees.

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