Defender 5.11 - Token User Guide

Installing from App Store

To install from App Store

1. On your iOS device, open App Store.
2. In App Store, search for Defender Soft Token.
3. Install the Defender Soft Token from the search results.

To start using the Soft Token for iOS, you need to activate it. For more information, see Activating Soft Token for iOS.

Installing using Defender Self-Service Portal

To install using Defender Self-Service Portal

1. In your Web browser, open the Defender Self-Service Portal.
2. Sign in to the Defender Self-Service Portal.
3. Click the Request a software token option.
4. Follow the on-screen instructions to download and install the Soft Token for iOS.

To start using the Soft Token for iOS, you need to activate it. For more information, see Activating Soft Token for iOS.

Activating Soft Token for iOS

To start using the Soft Token for iOS, you need to activate it by importing an activation code.

You can get an activation code either from your system administrator or through a dedicated self-service Web site if it exists in your organization. The self-service Web site is called the Defender Self-Service Portal and it allows you to download and install software tokens, obtain activation code for software tokens, and register hardware tokens.

Contact your system administrator to learn if the Defender Self-Service Portal is available to you and to obtain its address (URL). For more information, see Downloading and activating a software token.

Obtaining an Activation Code on the Defender Self-Service Portal

To obtain an activation code on the Defender Self-Service Portal

1. In your Web browser, open the Defender Self-Service Portal.
2. Sign in to the Defender Self-Service Portal.
3. Click the Request a software token option.
4. Follow the on-screen instructions to obtain an activation code for the Soft Token for iOS.

After getting an activation code, you need to import it onto your iOS device.