Defender 5.11 - Token User Guide

Google Authenticator

You can use Google Authenticator to authenticate and get access to resources protected with Defender. To start using Google Authenticator, you need to download, install, and activate it by importing an activation code.

You can get an activation code either from your system administrator or through a dedicated self-service Web site if it exists in your organization. The self-service Web site is called the Defender Self-Service Portal and it allows you to download and install software tokens, obtain activation code for software tokens, and register hardware tokens.

Obtaining an Activation Code on the Defender Self-Service Portal

To obtain an activation code on the Defender Self-Service Portal

1. In your Web browser, open the Defender Self-Service Portal.
2. Sign in to the Defender Self-Service Portal.
3. Click the Request a software token option.
4. Follow the on-screen instructions to obtain an activation code for Google Authenticator.

After getting an activation code, you need to import it into Google Authenticator.

Importing an Activation Code

To import an activation code

1. Open Google Authenticator.

2. Follow the on-screen instructions to import an activation code.

   You can use Google Authenticator to scan the QR code provided in the activation e-mail message and thus import the activation code into the app.

GrIDsure token

This section provides information on how to use the GrIDsure token to log on to a Windows-based computer or authenticate on a Web site protected with the GrIDsure personal identification system.

In this section:

• Signing in to a Windows-based computer
• Authenticating on a Web site protected by GrIDsure
• How to configure and use your Personal Identification Pattern (PIP)