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Identity Manager 8.1.4 - Identity Management Base Module Administration Guide

Basics for mapping company structures in One Identity Manager Managing departments, cost centers, and locations Working with dynamic roles Employee administration
One Identity Manager users for employee administration Basic data for employee master data Entering employee master data Employee's central user account Employee's central password Employee's default email address Mapping multiple employee identities Disabling and deleting employees Password policies for employees Limited access to One Identity Manager Assigning company resources to employees Displaying the origin of an employee's roles and entitlements Analyzing role memberships and employee assignments Additional tasks for managing employees Determining an employee’s language Determining an employee's working hours Employee reports
Managing devices and workdesks Managing resources Setting up extended properties Configuration parameters for managing departments, cost centers, and locations Effective configuration parameters for setting up employees Configuration parameters for managing devices and workdesks

Entering calls for an employee

NOTE: This function is only available if the module Helpdesk Module is installed.

Enter the calls for employees through the Helpdesk Module. For detailed information about the help desk, see One Identity Manager Help Desk Module User Guide.

To enter help desk data for an employee

  1. In the Manager, select the Employees | Employees category.

  2. Select the employee in the result list.

  3. Select the Show calls task to display calls entered for an employee task.

  4. Select the New call task to enter a new call.

  5. Save the changes.

Assigning extended properties

Extended properties are meta objects, such as operating codes, cost codes, or cost accounting areas that cannot be mapped directly in One Identity Manager.

To specify extended properties for a group

  1. In the Manager, select the Employees | Employees category.

  2. Select the employee in the result list.

  3. Select the Assign extended properties task.

  4. In the Add assignments pane, assign extended properties.

    TIP: In the Remove assignments pane, you can remove assigned extended properties.

    To remove an assignment

    • Select the extended property and double-click .
  5. Save the changes.
Related topics

Displaying and deleting employees' Webauthn security keys

One Identity offers users the option to log in, simply and securely, to One Identity Manager web applications with help of (physical) security keys. These security keys support the W3C standard WebAuthn.

For more information about using security keys in the Web Portal, see the One Identity Manager Web Portal User Guide. For more about configuring this method, see the One Identity Manager Web Application Configuration Guide.

As personnel administrator, you can view employees' security keys and delete them if necessary.

To display an employee's security key

  1. In the Manager, select the Employees | Employees category.

  2. Select the employee in the result list.

  3. Select the Show webauthn security keys task.

    This shows all the employee's security keys.

  4. Select one of the security keys in the list to show its details.

To delete an employee's security key

  1. In the Manager, select the Employees | Employees category.

  2. Select the employee in the result list.

  3. Select the Show webauthn security keys task.

  4. Select the security in the list and click Remove.

  5. Save the changes.

Setting a secret password question

If you forget your password, you can change this at any time in the Password Reset Portal. To do this, you need to define individual questions that only you can answer.

You define the password questions in the Web Portal. For more detailed information, see the One Identity Manager Web Portal User Guide.

In exceptional cases, you can also define password questions in the Manager.

To enter your password questions

  1. In the Manager, open your own employee data.

  2. Select the Change security question task.

  3. On the Edit password questions form, click Add and enter the following information:

    • Query for password: Enter your question.

    • Reply for password: Enter the answer to your (above) question.

  4. Repeat the steps above for the remaining password questions.

  5. Click OK.
Related topics
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