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One Identity Safeguard for Privileged Passwords 7.5 - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Home page Privileged access requests Appliance Management
Appliance Backup and Retention Certificates Cluster Global Services External Integration Real-Time Reports Safeguard Access Appliance Management Settings
Asset Management
Account Automation Accounts Assets Partitions Discovery Profiles Tags Registered Connectors Custom platforms Importing objects
Security Policy Management
Access Request Activity Account Groups Application to Application Cloud Assistant Asset Groups Entitlements Linked Accounts User Groups Security Policy Settings
User Management Reports Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP and SPS join guidance Appendix C: Regular Expressions

Netstat

Use netstat to display the active connection protocol, local address, foreign address, and state.

  1. Navigate to Appliance > Network Diagnostics.

  2. Click Netstat.
  3. Click Display Connections to run the test. The test results display in the Output window and may include the Active Connections, Protocols, Local Address, Foreign Address, and State.

NS Lookup

Use the NS Lookup query to obtain the domain name server or IP address of the specified host in relation to the SPP Appliance.

  1. Navigate to Network Diagnostics:
    • web client: Navigate to Appliance > Network Diagnostics.
  2. Click NS Lookup.
  3. Enter the remote host's IP address or Hostname.
  4. In Record Type, select the type of DNS record to be queried.
  5. Select More Settings then, in Query Options, select the type of query.
  6. Click Lookup to run the test. The test results display in the Output window.

Ping

Use the ping test to verify network connectivity and response time between the SPP Appliance and the specified host.

  1. Navigate to Network Diagnostics:
    • web client: Navigate to Appliance > Network Diagnostics.
  2. Click Ping.
  3. Enter the remote host's IP or Hostname.
  4. Optionally, click More Settings then configure these additional settings:
    • Resolve IP addresses to hostnames
    • Size: Buffer size; range from 1 to 65500
    • Time to live: Enter a value from 1 to 255

    • Record route for count hops (IPv4 only): Enter a value from 1 to 9

    • Timeout in milliseconds to wait for each reply: Enter a value from 1 to 4000

    • Number of echo requests to send: Enter a value from 1 to 65527

    • Set "don't fragment" flag in packet (IPv4 only)

    • Type of service: Enter from 1 to 255
    • Time stamp for count hops (IPv4 only): Enter from 1 to 4
    • Use internal address as source
  5. Click Ping to run the test. The test results display in the Output window.

Show Routes

Use Show Routes to retrieve routing tables to further investigate connectivity issues.

  1. Navigate to Network Diagnostics:
    • web client: Navigate to Appliance > Network Diagnostics.
  2. Select Show Routes.
  3. Click Show Routes to run the test.
  4. The test results display in the Output window.
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