Deleting an account
When you delete an account, SPP does not delete it from its associated asset; it simply removes it from SPP.
If you delete a service account, SPP changes the asset's authentication type to None, which disables automatic password and SSH key management for all accounts that are associated with this asset. All assets must have a service account in order to check and change the passwords or SSH keys for the accounts associated with it. For more information, see About service accounts..
To delete an account
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Navigate to Asset Management > Accounts.
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Select the account to be deleted.
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Click Delete.
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Confirm your request.
Adding users or user groups to an account
When you add users to an account, you are specifying the users or user groups that have ownership of an account.
It is the responsibility of the Asset Administrator (or delegated partition owner) to add users and user groups to accounts. The Security Policy Administrator only has permission to add groups, not users. For more information, see Administrator permissions..
To add users to an account
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Navigate to Asset Management > Accounts.
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In Accounts, select an account from the object list and click View Details.
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Open the Owners tab.
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Click Add on the Account Owners, Asset Owners, and/or Partition Owners tabs.
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Select one or more users or user groups from the list in the Users/User Groups dialog.
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Click Select Owners to save your selection.
Checking, changing, or setting an account password
The Asset Administrator can manually check, change, or set an account password.
To manually check, change, or set an account password
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Navigate to Asset Management > Accounts.
- In Accounts, select an account from the object list.
- Click (View Details) from the toolbar.
- Navigate to Properties > Secrets.
- The Password tile available on this page provides the following options:
- Set to set the account password in the SPP database. The Set option does not change the account password on the asset. The Set option provides the following options.
- Manual Password: Use this option to manually set the account password in the SPP database.
- In the Set Password dialog, enter and confirm the password. Click Set Password to update the SPP database.
- Set the account password on the physical device to synchronize it with the SPP database.
- Generate Password: Use this option to have SPP generate a new random password, that complies with the password rule that is set in the account's profile.
- In the Set Password dialog, click Generate Password.
- Click Copy Password to put it into your copy buffer.
- Log in to your device (using the old password), and change it to the password in your copy buffer.
- Click Set Password to change the password in the SPP database.
- Check to verify the account password is in sync with the SPP database. If the password verification fails, you can change it.
- Change to reset and synchronize the account password with the SPP database.
Viewing password archive
The Asset Administrator can access a previous password for an account for a specific date.
The Password Archive dialog only displays previously assigned passwords for the selected asset based on the date specified. This dialog does not display the current password for the asset. The password archive is never purged.
You view an account's password validation and reset history on the Check and Change Log tab.
To access an account's previous password
- Navigate to Asset Management > Accounts.
- Select an account and click (View Details).
- Navigate to Properties > Secrets.
- On the Password tile, click View Archive.
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In the Password Archive dialog, select a date. If you select today's date (or a previous date) and no entries are returned, this indicates that the asset is still using the current password.
- In the View column, click to display the password that was assigned to the asset at that given date and time.
- In the details dialog, click Copy to copy the password to your copy buffer.