You can make requests for other identities (such as department managers). You can only request products from the shops where the identity is a customer and for which you are responsible.

If you are logged in to the Web Portal with your main identity, you can trigger a request for yourself and for your subidentities at the same time. If you are logged in with your subidentity, you can only make requests for the current subidentity.

To request products for other identities

1. In the menu bar, click Request > My Requests.

2. On the My requests page, click Start a new request.

3. On the Request page, click Change next to the Recipient field.

4. In the Recipients dialog, click the identities in the list for which you would like to request products.

   NOTE: You can extend the identities list to show more information. To do this, click View settings > Additional columns and select the information you require from the dialog.

   The selected identities are listed under Selected.

   TIP: To remove an identity from the recipient list, click the respective identity under Selected.

5. Click Close.

6. Add the products to the shopping cart (see Adding products to the shopping cart) that you want to request for the selected identities.

   TIP: If you want to find out which products are already assigned to the selected recipients, on the Request page, click Actions > Check requests for this recipient.

7. (Optional) Edit the shopping cart (see Managing products in the shopping cart).

8. Submit the request (see Submitting requests).

Related topics

• Requesting products in the shopping cart for multiple identities

• My requests (page description)

• Request (page description)