Requests - Identities ((page description))
To open the Requests - Identities page go to Responsibilities > Governance Administration > Identities > click an identity > Requests.
On the Requests - <identity> page you can see all the products that this identity has requested or that have been requested for them (see Displaying identity requests).
The following tables give you an overview of the various features and content on the Requests – <identity> page.
Table 828: Controls
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Advanced search |
The advanced search allows you to control which product requests are displayed:
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Requests submitted by the selected identity for itself: Select this check box to display product requests placed by the selected identity for themselves.
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Requests submitted by the selected identity for others: Select this check box to display product requests placed by the selected identity for other identities.
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Requests submitted by others for the selected identity: Select this check box to display product requests placed by other identities for the selected identity.
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Submitted requests in the selected identity's organization: Select this check box to display product requests placed in the selected identity's scope of responsibility.
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Filter by request number: Enter the request number of the request you want to display.
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pending: Select this check box to display product requests that are not yet approved (status: Request).
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Approved: Select this check box to display product requests that have been granted approval (status: Assigned).
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Canceled or denied or unsubscribed: Select this check box to display product requests that have been canceled, denied, or unsubscribed.
Click Search to apply the filter criteria to the request history.
Click Reset to reset the filter criteria to the default search. |
Table 829: Columns
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Product |
Shows the name of the product that was requested. |
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Status |
Shows the current status of the product.
The following status' are possible:
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Assigned: The product request was successful and the product was successfully assigned.
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Request: The product request is still awaiting an approval decision (it is still in the request workflow). In the details pane, on the Workflow tab, you can see the current position in the workflow.
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Pending: The product request is waiting for an approval decision from an approver. In the details pane, on the Workflow tab, you can see what the approval is waiting for.
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Approved: The product request was granted approval by the approver and continues along the workflow. In the details pane, on the Workflow tab, you can see the current position in the workflow.
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Renewal: The product has been renewed (see Renewing products with limit validity periods).
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Unsubscription: The product is in the process of being unsubscribed (see Unsubscribing products).
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Denied: The request for this product was denied. The reason for denying may be a policy or rule violation or the manager not verifying the request if it is only temporary. In the details pane, on the Workflow tab, you can see when and why the request was denied. .
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Canceled: The product request was canceled or the system could not carry out the request (for example, because a identity for verifying it was not given or the validity period expired). In the details pane, on the Workflow tab, you can see when and why the request was canceled.
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Unsubscribed: The product was unsubscribed (see Unsubscribing products). In the details pane, on the Workflow tab, you can see when and why the request was unsubscribed. |
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Request date |
Shows when the product was requested.
TIP: If you only want to display products that were requested within a certain time period, click  Filtering: Request date next to the column header and select the appropriate options. |
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Recipient |
Shows for whom the product was requested. |
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Shopping cart |
Shows you the request number of the total request with which the product was requested. |
TIP: You can show less data by using the column filters. For more information, see Filtering.
NOTE: On the following tabs, you can show other useful information about each product in the details pane. To do this, click the product in the list:
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Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.
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Workflow: Displays the life cycle chronologically as from the time of request.
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Compliance: Displays possible rule violations for this request.
Entitlements – Identity (page description)
To open the Entitlements - Identity page go to Responsibilities > Governance Administration > Identities > click an identity > Entitlements.
On the Entitlements – Identity page, you can:
TIP: Entitlements form the basis for membership in an object (for example in a department).
The following tables give you an overview of the various features and content on the Entitlements – Identity page.
Table 830: Controls
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Deleting memberships |
Use this button to delete selected entitlements (such as, membership in groups) (see Deleting identity entitlements). To do this, select the check box in front of the entitlement and click the button. |
Table 831: Columns
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Entitlement |
Shows you the entitlement's name. |
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Object type |
Shows you the entitlement type (for example, if it is a system role) |
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Origin |
Shows you how the entitlement was assigned. For example, the entitlement might have been assigned through a dynamic role. |
TIP: You can show less data by using the column filters. For more information, see Filtering.
Delegations – Identity (page description)
To open the Delegations - Identity page go to Responsibilities > Governance Administration > Identities > click an identity > Delegations.
On the Delegations – Identity page, you can:
The following tables give you an overview of the various features and content on the Delegations – Identity page.
Table 834: Columns
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Name |
Shows you the name of the object whose responsibility has been delegated. |
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Delegator |
Shows you the name of the identity that created the delegation. |
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Delegation recipient |
Shows you the name of the identity to which the responsibility was delegated. |
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Criteria |
Shows you what type of delegated responsibility it is. For example, if you delegate responsibility through an identity, the criteria is Employee manager. |
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Delete |
Use the buttons to select delegations that you want to delete later using Actions > Delete delegation. |
TIP: You can show less data by using the column filters. For more information, see Filtering.
TIP: You can view more information about each delegation on the tabs in the detail pane.
Attestation – Identity (page description)
To open the Attestation – Identity page go to Responsibilities > Governance Administration > Identities > click an identity > Attestation.
On the Attestation - Identity page you can:
The following tables give you an overview of the various features and contents of the Attestation – Identity page.
Table 837: Columns
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Display name |
Shows the name of the object included in the attestation case. |
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Attestation policy |
Shows the name of the attestation policy in use. |
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State |
Shows the current status of the attestation case.
The following status' are possible:
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Pending: The attestation case is not closed yet and must still be approved.
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Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.
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Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval. |
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New |
Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before. |
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Due date |
Shows by when the attestation case must be completed. |
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Risk index |
Show the attestation case's risk index. |
TIP: You can show less data by using the column filters. For more information, see Filtering.
Select button (see