Some calculation tasks for the database are scheduled. Schedules are set up for these maintenance tasks and you can customize them as required. It is recommended to run maintenance task outside the main working hours of the connected clients.
Table 17: Maintenance tasks for the database
|
Reduce size of change entries |
Reduce logs |
Daily |
|
Reduce size of process tracking logs |
Reduce logs |
Daily |
|
Purge dynamic users |
Reduce logs |
Daily |
|
Reduce size of process log entries |
Reduce logs |
Daily |
|
Reduce size of process history |
Reduce logs |
Daily |
|
Populate calendar |
Daily maintenance tasks |
Daily |
|
Lock table statistics |
Daily maintenance tasks |
Daily |
|
Calculate table statistics |
Daily maintenance tasks |
Daily |
|
Rebuild table index
NOTE: Reindexing of tables does not take place anymore if they are larger than 1 GB or have more than 1 million data records. Maintenance of these tables must be performed by the database administrator within maintenance periods. |
Daily maintenance tasks
|
Daily |
|
Delete closed cases in the IT Shop |
Daily maintenance tasks |
Daily |
|
Clean up DBQueue Processor buffer |
Daily maintenance tasks |
Daily |
|
Calculate statistics for data contents |
Weekly maintenance tasks |
Weekly |
|
Set RowLock |
Weekly maintenance tasks |
Weekly |
Related topics
One Identity Manager provides the means to send email notifications. For example, notifications can be sent from process handling, about attestation or the status of IT Shop requests.
You use mail templates to design the appearance and content of email notifications. A mail template consists of general main data such as target format, important, or mail notification confidentiality and one or more mail definitions. The mail text is defined in several languages in the mail template. The recipient's language preferences are taken into account when an email notification is generated.
Create and edit mail templates in the Designer or in the Manager. The Designer displays all mail templates of the system. You can edit individual mail templates such as mail templates for requests in IT Shop or mail templates for attestation in the Manager. For detailed information about editing mail templates in the Manager, refer to the administration guides for the modules.
A Designer is integrated in the Manager and in the Mail Template Editor to simplify writing notifications. In the Mail Template Editor you can create email texts with Microsoft Word style editing and formatting functions and a preview of the email.
Email notifications are generated through default processes during process handling. To use email notifications based on mail templates for other business procedures, for example creating user accounts, you have to create custom mail templates and processes. Use the MailComponent process component to provide the SendRichMail process task for this purpose.
Related topics
You can edit certain mail templates in the Manager. For detailed information about editing mail templates in the Manager, refer to the administration guides for the modules.
To edit a mail template in the Designer
-
In the Designer, select the Mail templates category.
-
Select the mail template and start Mail Template Editor using the Edit mail template task.
To create a new mail template in the Designer
-
In the Designer, select the Mail templates category.
-
Start Mail Template Editor using the Create a new mail template task.
Related topics
You can edit certain mail templates in the Manager. For detailed information about editing mail templates in the Manager, refer to the administration guides for the modules.
To copy a mail template in the Designer
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In the Designer, select the Mail templates category.
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Select the mail template you want to copy and start the Mail Template Editor using the Edit mail template.
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Select the Mail template > Copy mail template menu item.
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Enter the name of the new mail template and click OK.
The new mail template is displayed in the Mail Template Editor. Now, you can edit the mail template.
Related topics
