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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Editing samples

You can assign additional identities to existing samples or remove them.

To assign another identity to a sample

  1. In the menu bar, click Attestation > Sample data.

  2. On the Sample Data page, click the sample you want to edit.

  3. In the Edit Sample pane, click Assign identities.

  4. In the Select Identities pane, select the check box next to the identity you want to assign to the samples.

  5. Click Assign.

To remove an identity from a sample

  1. In the menu bar, click Attestation > Sample data.

  2. On the Sample Data page, click the sample you want to edit.

  3. In the Edit Sample pane, select the check box next to the identity you want to remove.

  4. Click Remove identities.

  5. In the Remove Identities dialog, confirm the prompt with Yes.

Deleting samples

You can delete existing samples.

To delete a sample

  1. In the menu bar, click Attestation > Sample data.

  2. On the Sample Data page, select the check box next to the sample you want to delete.

    TIP: To delete multiple samples, select additional check boxes in front of the respective samples.

  3. Click Delete.

  4. In the Delete Sample dialog, confirm the prompt with Yes.

Sending attestation reminders

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

Sending reminders about attestation runs

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

To send a reminder to all attestors of all attestation runs

  1. In the menu bar, click Attestation > Attestation runs.

  2. On the Attestation Policy Runs page, click Send reminders for displayed runs.

  3. (Optional) In the Send Reminder pane, in the Message field, enter the message for the attestor. This message is added to the reminder.

  4. Click Send reminder.

To send a reminder to attestors of a selected attestation run

  1. In the menu bar, click Attestation > Attestation runs.

  2. On the Attestation Runs page, click the attestation run that has the attestors you want to remind.

  3. Perform one of the following actions:

    • To send a reminder to all attestors of the attestation run, in the View Attestation Run Details pane, click Send reminder to all attestors.

    • To send a reminder to specific attestors of the attestation run, in the View Attestation Run Details pane, click the Attestors tab, select the check boxes in front of the corresponding attestors and click Send reminder.

  4. (Optional) In the Send Reminder pane, in the Message field, enter the message for the attestor. This message is added to the reminder.

  5. Click Send reminder.

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