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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Main data - Location (page description)

To open the Main data - Location page go to Responsibilities > Governance Administration > Organization > Edit > Main data.

On the Main data - Location page you can view and edit the master data of the location (see Displaying and editing location main data).

The following tables give you an overview of the different functions and content on the Main data – Location page.

Table 902: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 903: Location main data

Property

Description

Location

Enter a full, descriptive name for the location.

Short name

Enter a short name for the location.

Name

Enter an additional description for the location.

Parent location

Click Assign/Change and select a location to be the parent location for organizing the location hierarchically. If you want the location at the root of a location hierarchy, leave the field empty.

Manager

Click Assign/Change and select the manager responsible for the location.

Deputy manager

Click Assign/Change and select an identity to act as a deputy to the location's manager.

Attestor

Click Assign/Change and select an application role. Members of the selected application role can approve attestation cases for the location.

Department

Click Assign/Change and select the department the location is primarily assigned to.

Cost center

Click Assign/Change and select the cost center the location is primarily assigned to.

Role approver

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the location.

Role approver (IT)

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the location.

Description

Enter a description for the location.

Memberships – Location (page description)

To open the Memberships – Location page go to Responsibilities > Governance Administration > Organization > Edit > Memberships.

On the Memberships – Location page, you can:

The following tables give you an overview of the different functions and content on the Memberships – Location page.

Table 904: Controls

Control

Description

Request memberships

Use this button to request in the location assignment for identities (see Assigning identities to locations).

Delete memberships

You can use this button to delete the assignment to the location for selected identities (see Removing identities from locations).

Select the check boxes in front of the identities whose locations you want to delete and click this button.

Table 905: Columns

Column

Description

Identity

Shows you the name of the identity assigned to the location.

Origin

Shows you whether the location of the identity was assigned directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Entitlements – Location (page description)

To open the Entitlements - Location page go to Responsibilities > Governance Administration > Organization > Edit > Entitlements.

On the Entitlements – Location page, you can:

TIP: Entitlements form the basis for membership in an object (for example in a department).

The following tables give you an overview of the various features and content on the Entitlements – Location page.

Table 906: Controls

Control

Description

New

Use this button to add a new entitlement to the location (see Adding location entitlements). Identities that this location is assigned to, automatically obtain membership in the object assigned here.

Remove

You can use this button to delete selected permissions (see Deleting business role entitlements)(see Deleting department entitlements)(see Deleting cost center entitlements)(see Deleting entitlements from locations). To do this, select the check box in front of the entitlement you want to delete and click the button.

Table 907: Columns

Column

Description

Entitlement

Shows you the entitlement's name.

Origin

Shows you how the entitlement was assigned. For example, the entitlement might have been assigned through a dynamic role.

Entitlement type

Shows you the entitlement type (for example, report subscriptions, account definition, resources).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Compliance – Location (page description)

To open the Compliance - Location page go to Responsibilities > Governance Administration > Locations > Edit > Compliance.

On the Compliance – Location page, you can see the rule violations caused by the location (see Displaying location rule violations).

The following table gives an overview of the different content on the Compliance – Location page.

Table 908: Columns

Column

Description

Entitlement

Shows the entitlement that caused the rule violation.

Rule

Shows the rule that was violated.

Risk index

Shows the severity of the rule violation (meaning the calculated risk index). The higher this value is, the higher the risk that this rule violation poses.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Entitlement: Shows general information about the entitlement.

  • Rule: Show general information about rule that was violated.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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