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Identity Manager 8.2.1 - Configuration Guide

About this guide One Identity Manager software architecture Customizing the One Identity Manager default configuration Customizing the One Identity Manager base configuration One Identity Manager schema basics Editing the user interface
Object definitions for the user interface User interface navigation Forms for the user interface Statistics in One Identity Manager Extending the Launchpad Task definitions for the user interface Applications for configuring the user interface Icons and images for configuring the user interface Using predefined database queries
Localization in One Identity Manager Process orchestration in One Identity Manager
Mapping processes in One Identity Manager Setting up Job servers
The One Identity Manager Service functionality Tracking changes with process monitoring Conditional compilation using preprocessor conditions Scripts in One Identity Manager
Visual Basic .NET scripts usage Notes on message output Notes on using date values Tips for using Windows PowerShell scripts Using dollar ($) notation Using base objects Calling functions Pre-scripts for use in processes and process steps Using session services Using #LD-notation Script library Support for processing scripts in the Script Editor Creating and editing scripts in the Script Editor Copying scripts in the Script Editor Testing scripts in the Script Editor Testing script compilation in the Script Editor Overriding scripts Permissions for running scripts Editing and testing script code with the System Debugger Extended debugging in the Object Browser
One Identity Manager query language Reports in One Identity Manager Adding custom tables or columns to the One Identity Manager schema Web service integration One Identity Manager as SCIM 2.0 service provider SOAP Web Service One Identity Manager as SPML provisioning service provider Processing DBQueue tasks One Identity Manager Service configuration files

Installing and configuring the SOAP Web Service

To install the SOAP Web Service, you must provide a server on which the following software is already installed:

  • Windows operating systems

    The following versions are supported:

    • Windows Server 2022

    • Windows Server 2019

    • Windows Server 2016

    • Windows Server 2012 R2

    • Windows Server 2012

  • Microsoft .NET Framework Version 4.7.2 or later

  • Microsoft Internet Information Services 10, 8.5, 8, 7.5, or 7 with ASP.NET 4.7.2, and the Role Services:

    • Web Server > Common HTTP Features > Static Content

    • Web Server > Common HTTP Features > Default Document

    • Web Server > Application Development > ASP.NET

    • Web Server > Application Development > .NET Extensibility

    • Web Server > Application Development > ISAPI Extensions

    • Web Server > Application Development > ISAPI Filters

    • Web Server > Security > Basic Authentication

    • Web Server > Security > Windows Authentication

    • Web Server > Performance > Static Content Compression

    • Web Server > Performance > Dynamic Content Compression

Required permissions
  • The user account that the Internet Information Service runs under, needs write access (MODIFY) to the installation directory.

  • The following permissions are required for automatic updating:

    • The user account for updating requires write permissions for the application directory.

    • The user account for updating requires the local security policy Log on as a batch job.

    • The user account running the application pool requires the local security policies Replace a process level token and Adjust memory quotas for a process.

Detailed information about this topic

Installing the SOAP Web Service

IMPORTANT: Start the SOAP Web Service installation locally on the server.

To install the SOAP Web Service

  1. Launch autorun.exe from the root directory of the One Identity Manager installation medium.

  2. On the start page of the installation wizard:

    1. Change to the Installation tab.

    2. In the Web-based components pane, click Install.

    Starts the Web Installer.

  3. On the start page of the Web Installer, select Install SOAP Web Service and click Next.

  4. On the Database connection page, do the following:

    TIP: It is recommended to establish a connection through the application server.

    • To use an existing connection to the One Identity Manager database, select it in the Select a database connection menu.

      - OR -

    • To create a new connection to the One Identity Manager database, click Add new connection and enter a new connection .

  5. Select the authentication method and, under Authentication method, enter the login data for the database.

  6. On the Select setup target page, configure the following settings and click Next.

    Table 187: Settings for the installation target
    Setting Description

    Application name

    Name used as application name, as in the title bar of the browser, for example.

    Target in IIS

    Internet Information Services web page on which to install the application.

    Enforce SSL

    Specifies whether secure or insecure websites are available to install. If the option is set, only sites secured by SSL can be used for installing. This setting is the default value. If this option is not set, insecure websites can be used for installing.


    The application's Uniform Resource Locator (URL).

    Install dedicated application pool

    Specifies whether an application pool is installed for each application. This allows applications to be set up independently of one another. If this option is set, each application is installed in its own application pool.

    Application pool

    The application pool to use. This can only be entered if the Install dedicated application pool option is not set.

    If you use the DefaultAppPool default value, the application pool has the following syntax:

    <application name>_POOL


    Permissions for running an application pool. You can use a default identity or a custom user account.

    If you use the ApplicationPoolIdentity default value, the user account has the following syntax:

    IIS APPPOOL\<application name>_POOL

    You can authorize another user by clicking ... next to the box, enabling the Custom account option and entering the user and password.

    Web authentication

    Type of authentication against the web application. You have the following options:

    • Windows authentication (single sign-on)

      The user is authenticated against the Internet Information Services using their Windows user account and the web application logs in the employee assigned to the user account as role-based. If single sign-on is not possible, the user is diverted to a login page. You can only select this authentication method if Windows authentication is installed.

    • Anonymous

      Login is possible without Windows authentication. The user is authenticated against the Internet Information Services and the web application anonymously, and the web application is directed to a login page.

    Database authentication

    NOTE: You can only see this section if you have selected a SQL database connection on the Database connection page.

    Type of authentication against the One Identity Manager database. You have the following options:

    • Windows authentication

      The web application is authenticated against the One Identity Manager database with the same Windows user account that your application pool uses. Login is possible with a user-defined user account or a default identity for the application pool.

    • SQL authentication

      Authentication is completed with a SQL Server login and password. The SQL Server login from the database connection is used. Use the [...] button to enter a different SQL login, for example, if the application is run with a access level for end users. This access data is saved in the web application configuration as computer specific encrypted.

  7. Specify the user account for automatic updating of the application server on the Set update credentials page.

  8. The user account is used to add or replace files in the application directory.

    • Set Use IIS credentials for update, if you want to use the user account that is running the application for updates.

    • Set Use other credentials for updates, if you want to use another user account and enter the domain, user name, and password for the user.

  9. Installation progress is displayed on the Setup is running page. Once installation is complete, click Next.

    The Web Installer generates the web application and the corresponding configuration files (web.config) for each directory.

  10. Click Finish on the last page to end the program.

SOAP Web Service configuration

The SOAP Web Service configuration is found in Web.config in the installation directory. You can use any text editor to edit this file.

Table 188: Configurable options in the “web.config” configuration file
Section Option Permitted values Description




Database connection parameter.



value = "<path>"

Directory for storing the cache directory.

Default: value="C:\inetpub\wwwroot\<web service name>\App_Data\Cache\DB"



value = "<path>"

Directory for storing the cache directory.

Default: value="C:\inetpub\wwwroot\<web service name>\App_Data\Cache\Assemblies"




Timeout for connections in the application pool.

Default: value="00:05:00"




Maximum length of time to maintain the connections. After this time limit has expired, all the connections are closed even if the timeout has not expired yet.

Default: value="00:05:00"



value = "True"

value = "False"

Specifies whether a property bag is used. A property bag is used when object properties are populated in order to maintain the particular fill order that is required because of side effects or templates.

Permitted values are:

  • False: Value are set in the object in the order in which they were given.

  • True: The fill order is determined by the metadata.

Default: value=”True"



value = "True"

value = "False"

Specifies whether values that the user is not permitted to see are not returned.

Permitted values are:

  • False: Values that the user is not allowed to see, generate an error message.

  • True: Values that the user is not allowed to see, are not returned. If this value is set, the user is issued an error message.

Default: value=”True"


key = "logdirectory"

value = "<path>"

Log directory.

Default: value = "C:\inetpub\wwwroot\<web service name>\App_Data\Logs


key = "allowwebservicemethods"

value = "List of methods"

Semicolon-delimited list of permitted web service methods.


key = "allowfunctions"

value = "List of functions"

List of the permitted functions for each CallFunction method. If no other function is given, all functions are permitted.

Related topics

Displaying the SOAP Web Service‘s status

The SOAP Web Service can be reached over a browser under:

http://<server>/<application name>

https://<server>/<application name>

TIP: You can open the web server's status display in the Job Queue Info. In the Job Queue Info, select View > Server state in the menu and, on the Web servers tab, open the web server status display from the Open in browser context menu.

In addition, API documentation is available here.

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