Exclusively for troubleshooting purposes, you can access the syslog-ng Store Box (SSB) host using SSH. Completing the Welcome Wizard automatically disables SSH access. To enable it again, complete the following steps:


Accessing the SSB host directly using SSH is not recommended nor supported, except for troubleshooting purposes. In such case, the One Identity Support Team will give you exact instructions on what to do to solve the problem.

Enabling the SSH server allows you to connect remotely to the SSB host and login using the root user. The password of the root user is the one you had to provide in the Welcome wizard. For details on how to change the root password from the web interface, see Changing the root password of SSB.

To enable SSH access to the SSB host

  1. Navigate to Basic Settings > Management > SSH settings.

    Figure 90: Basic Settings > Management > SSH settings — Enabling remote SSH access to SSB

  2. Select the Enable remote SSH access option.

    NOTE: Remote SSH access is automatically disabled if Sealed mode is enabled. For details, see Sealed mode.

  3. Set the authentication method for the remote SSH connections.

    • To enable password-based authentication, select the Enable password authentication option.

    • To enable public-key authentication, click in the Authorized keys field, click and upload the public keys of the users who can access and manage SSB remotely via SSH.

  4. Click .

    The SSH server of SSB accepts connections only on the management interface if the management interface is configured. If the management interface is not configured, the SSH server accepts connections on the external interface. If possible, avoid enabling the SSH server of SSB when the management interface is not configured. For details on enabling the management connection, see Configuring the management interface.