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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestations Pending attestations Displaying attestation history Managing attestation inquiries directed at you
Compliance Managing risk index functions Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Displaying and editing system entitlements main data

You can display and edit system entitlements' main data.

To display and edit a system entitlement's main data

  1. In the menu bar click Data administration > Data Explorer.

  2. In the navigation of the Data Explorer, click System entitlements.

  3. On the System Entitlements page, click the system entitlements whose main data you want to display/edit.

  4. In the Edit System Entitlement pane.

    ClosedYou can edit the following main data.

  5. Click Save.

Specifying system entitlement owners

You can specify which identities are responsible for system entitlements. To do this, you must assign one or more product owners to the service item assigned to the system entitlement.

To specify owners for a system entitlement

  1. In the menu bar click Data administration > Data Explorer.

  2. In the navigation, click Business roles.

  3. On the System Entitlements page, click the system entitlement whose owners you want to specify.

  4. In the Edit System EntitlementEdit Software pane, click the tab.

  5. On the Service Item tab, perform one of the following actions:

    • To specify members of a specific application role as product owners, perform the following actions:

      1. Under Product owner, enable the Select from roles option.

      2. In the Product owner field, click Select/Change.

      3. In the Edit Property pane, click the appropriate application role.

    • To specify a specific identity as the product owner, perform the following actions:

      1. Under Product owner, enable the Select from identities option.

      2. In the Identity list, select the corresponding identity.

  6. Click Save.

To specify owners for several system entitlements

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click System entitlements.

  3. On the System Entitlements page, select the check box in front of the system entitlements whose owners you want to specify.

  4. Click Assign product owner.

  5. In the Assign Product Owner pane, perform the following actions:

    • To specify members of a specific application role as product owners, perform the following actions:

      1. Under Product owner, enable the Select from roles option.

      2. In the Product owner field, click Select/Change.

      3. In the Edit Property pane, click the appropriate application role.

    • To specify a specific identity as the product owner, perform the following actions:

      1. Under Product owner, enable the Select from identities option.

      2. In the Identity list, select the corresponding identity.

  6. Click Apply.

Managing service items for system entitlements

To be able to request system entitlements as products, they must be allocated to service items that are assigned to a shop (see Managing requestable products in shops).

Detailed information about this topic

Creating service items for system entitlements

You can create service items for system entitlements.

To create a service item for a system entitlement

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click System entitlements.

  3. On the System Entitlements page, click the system entitlement for which you want to create a service item.

  4. In the Edit System Entitlement pane, click the Main Data tab.

  5. On the Main Data tab, click Create service item.

  6. Click Service Item tab.

  7. On the Service Item tab, edit the service item's main data.

    ClosedYou can edit the following main data.

  8. Click Save.

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