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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestations Pending attestations Displaying attestation history Managing attestation inquiries directed at you
Compliance Managing risk index functions Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Assigning policy collections to attestation policies

To group attestation policies together, you can assign multiple attestation policies to a specific policy collection.

To assign an attestation policy to a policy collection.

  1. In the menu bar, click Attestation > Attestation Policies.

  2. On the Attestation Policies page, click the attestation policy you want to assign to a policy collection.

    TIP: To show disabled attestation policies, delete the Activated attestation policies option. To do this, click (Clear filter) next to the filter.

  3. In the Edit Attestation Policy pane, in the Policy collection menu, select the policy collection to which you want to assign the attestation policy.

  4. Click Save.

Pending attestations

Attestation policies are run on a schedule and generate attestation cases. As attestor, you can verify attestation cases and make approval decisions. Verifying attestations requires reading reports or manually checking objects that are being attested.

Detailed information about this topic

Displaying pending attestation cases

As attestor, you can see the attestation cases that still require approval. In addition, you can obtain more information about the attestation cases.

To display pending attestation cases

  1. In the menu bar, click Attestation > Pending Attestations.

    This opens the Pending Attestations page.

  2. (Optional) On the Pending attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the context menu, select the corresponding object under Object type.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the context menu, select the corresponding attestation policy under Attestation policy.

  3. (Optional) To show more details of an attestation case, click the attestation case.

  4. (Optional) To display all the identities that can approve an attestation case, perform the following actions:

    1. Click the attestation case.

    2. In the View Attestation Case Details pane, click the Workflow tab.

  5. (Optional) To display rule violations of an attestation case, perform the following actions:

    1. Click the attestation case.

    2. In the View Attestation Case Details pane, click the Rule Violations tab.

    3. (Optional) To assign mitigating controls to the rule violation, on the Rule Violations tab, click Edit mitigating controls and assign an appropriate mitigating control.

  6. (Optional) To display policy violations of an attestation case, perform the following actions:

    1. Click the attestation case.

    2. In the View Attestation Case Details pane, click the Policy Violations tab.

    3. (Optional) To assign mitigating controls to the policy violation, on the Rule Violations tab, click Edit mitigating controls and assign an appropriate mitigating control.

Related topics

Approving or denying attestation cases

As attestor, you can approve or deny attestation cases under your supervision.

To make an approval decision about an attestation case

  1. In the menu bar, click Attestation > Pending Attestations.

  2. (Optional) On the Pending attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the context menu, select the corresponding object under Object type.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the context menu, select the corresponding attestation policy under Attestation policy.

  3. (Optional) To approve an attestation case as a member of the chief approval team and only display the relevant attestation cases, toggle the Show attestation cases to be approved by chief approval team switch.

  4. Perform one of the following actions:

    • To approve an attestation case, click Approve next to the attestation case.

    • To deny an attestation case, click Deny next to the attestation case.

    TIP: To approve or deny multiple attestation cases, in the list, select the check boxes next to the attestation cases and click Approve or Deny below the list.

  5. In the Approve Attestation Case/Deny Attestation Case pane, perform the following actions:

    1. In the Reason for your decision field, select a standard reason for your approval decision.

    2. In the Additional comments about your decision field, enter extra information about your approval decision.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager IT Shop Administration Guide.

  6. Click Save.

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