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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestations Pending attestations Displaying attestation history Managing attestation inquiries directed at you
Compliance Managing risk index functions Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Changing passwords

You can use the Password Reset Portal to change your central password or change multiple passwords for various user accounts.

You can change your password(s) in a few steps:

  1. Log in to the Password Reset Portal.

  2. Change the relevant password(s).

Step 1: Log in to the Password Reset Portal

Log in to the Password Reset Portal using a passcode, by answering your password questions, or with your current password (see Logging in to the Password Reset Portal).

Step 2: Change password

After you have logged in on the Password Reset Portal (see Step 1: Log in to the Password Reset Portal), you can change your central password or the passwords of user accounts to which you have access.

To assign a new password for your personal user account or another user account

  1. On the home page, in the Passwords tile, click Manage passwords.

  2. On the Manage My Passwords page, click Set new password next to the user account you want to give a new password to.

  3. In the Set New Password pane, in the New password field, enter the password you wish to use.

  4. In the Repeat the password field, enter the password again.

  5. Click Save.

To change the central password

  1. On the home page, in the Passwords tile, click Manage passwords.

  2. On the Manage My Passwords page, next to Central password, click Set new password.

  3. In the Set New Password pane, in the New password field, enter the password you wish to use.

  4. In the Repeat the password field, enter the password again.

  5. Click Save.

    The central password is reset.

Related topics

Editing your profile information

You can update your contact information at any time.

NOTE: You cannot edit light gray boxes.

To update your contact information

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page, click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

    NOTE: Changes to your contact data only affects the selected identity.

  4. Edit the entries in the various fields.

  5. (Optional) To change your profile picture, perform the following actions:

    1. Click Add/Change.

    2. Select an image from your medium.

  6. Click Save.

Switching languages

In the Web Portal, you can specify which language you want to use for the Web Portal.

NOTE: If you have not explicitly assigned a language in the Web Portal, the language used by your browser will be adopted.

NOTE: Your system might be configured to use the language that your browser always uses. In this case, the configuration described in the following only applies to emails the Web Portal sends.

To change the language of the Web Portal

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page, click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

  4. In the Language menu, select the language that you want to use for the Web Portal.

  5. In the Language for value formatting menu, select the language you want to use for date and number formats.

    For example, German dates are displayed in the format DD.MM.JJJJ (24.12.2020) and in English US format MM/DD/JJJJ (12/24/2020).

  6. Click Save.

Enabling/disabling email notifications

You can define which events you would like to be notified about by email.

To enable/disable email notifications

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page, click the Email Notifications tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

  4. On the Email Notifications tab, perform one of the following actions:

    • To enable notifications, select the check box next to the event you want to be notified about.

    • To disable notifications, deselect the box next to the event you do not want to be notified about anymore.

  5. Click Save.

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