Requests account for the core functionality of the Web Portal. For example, if you require access to a system or device, request it as though you were using a traditional web shop. For more information about the Request menu and its menu items, see Request (menu description).
NOTE: You can request a variety of products depending on the entitlements assigned to you.
You can apply the following requests:
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Groups (for example, Active Directory groups, Notes groups, LDAP groups, and more)
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Membership in roles (for example, business roles, departments, application roles, applications, and more)
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Access to file systems or SharePoint resources
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Every other resource in your area
A predefined workflow is triggered when you make a request. Although the given workflow may be different, what generally applies is:
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In order to request products in the Web Portal, the Web Portal must be set up accordingly.
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Product bundles help simplify the request process. For example, a product bundle may contain all the products a new identity needs to get started. If users use a product bundle to make a request, you are not obliged to request all the products in the product bundle. If this is the case, users can select only those products they want from the product bundle.
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To obtain an overview of all the product bundles, you can display them and their associated content. Product bundles are sorted by personal and system-wide product bundles.
To display product bundles
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In the menu bar, click Request > My Requests.
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On the My Requests page, click the Maintain Product Bundles tile.
This opens the Product Bundles page (see Product bundles (page description)).
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Click Personal product bundles or System-wide product bundles to display the respective product bundles.
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