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Identity Manager 8.2 - Web Portal User Guide

General tips and getting started Requests
Requesting products Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Responsibilities Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Pending attestations

Attestation policies are run on a schedule and generate attestation cases. As attestor, you can verify attestation cases and make approval decisions. Verifying attestations requires reading reports or manually checking objects that are being attested.

Detailed information about this topic

Displaying pending attestation cases

As attestor, you can see the attestation cases that still require approval. In addition, you can obtain more information about the attestation cases.

To display pending attestation cases

  1. In the menu bar, click Attestation > Pending Attestations.

    This opens the Pending Attestations page.

  2. On the Pending Attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the context menu, select the corresponding object under Object type.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the context menu, select the corresponding attestation policy under Attestation policy.

  3. (Optional) To show more details of an attestation case, click Details next to the attestation case.

  4. (Optional) To display objects involved in an attestation case in detail, perform the following actions:

    1. In the list, click Details next to the attestation case.

    2. In the View Attestation Case Details pane, click Show details or Download report.

  5. (Optional) To display all the identities that can approve the attestation case, perform the following actions:

    1. In the list, click Details next to the attestation case.

    2. In the View Attestation Case Details pane, click the Workflow tab.

Related topics

Granting or denying attestation cases

As attestor, you can grant or deny approval for attestation cases under your supervision.

To approve an attestation case

  1. In the menu bar, click Attestation > Pending Attestations.

  2. On the Pending Attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the context menu, select the corresponding object under Object type.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the context menu, select the corresponding attestation policy under Attestation policy.

  3. Perform one of the following actions:

    • To approve an attestation case, click Approve next to the attestation case.

    • To deny an attestation case, click Deny next to the attestation case.

    TIP: To approve or deny multiple attestation cases, in the list, select the check boxes next to the attestation cases and click Approve or Deny below the list.

  4. (Optional) In the Approve Attestation Case/Deny Attestation Case pane, perform the following actions:

    1. In the Reason for your decision field, select a standard reason for your approval decision.

    2. (Optional) In the Additional comments about your decision field, enter extra information about your approval decision.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager IT Shop Administration Guide.

  5. Click Save.

  6. (Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes for the prompt to be displayed. Perform one of the following actions:

    • Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.

    • Click Send SMS or Phone call, enter the security code, and click Next.

Related topics

Appointing other approvers for pending attestation cases

You can give an additional identity the task of approving an attestation case. To do this, you have the following options:

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