Use the following information to back up and recover a Safeguard for Privileged Passwords virtual appliance. Factory reset is not an option for virtual appliances. To factory reset a virtual appliance, just redeploy the appliance.
Backing up the virtual appliance
To ensure security of the hardware appliance, backups taken from a hardware appliance cannot be restored on virtual appliances and backups taken from a virtual appliance cannot be restored on a hardware appliance.
Backup is handled via Administrative Tools | Settings | Backup and Retention.
Recovery of the virtual appliance
A Safeguard for Privileged Passwords virtual appliance is reset by using the following recovery steps.
On-prem virtual appliance (for example, Hyper-V or VMware)
- Redeploy the virtual appliance and run Initial Setup. For more information, see Setting up the virtual appliance.
- Restore the backup. For more information, see Backup and Retention settings.
Cloud virtual appliance (for example,
- Redeploy using the deployment steps:
- AWS: For more information, see Using AWS.
- Azure: For more information, see Azure deployment.