To remove certificates from the appliance
web client: Navigate to 
Certificates | Trusted CA Certificates.
desktop client: Navigate to Administrative Tools | Settings | Certificates | Trusted Certificates.Click 
IMPORTANT: Safeguard for Privileged Passwords does not allow you to remove built-in certificate authorities.
Use the Cluster settings to create a clustered environment, to monitor the health of the cluster and its members, and to define managed networks for high availability and load distribution.
It is the responsibility of the Appliance Administrator or the Operations Administrator to create a cluster, monitor the status of the cluster, and define managed networks.
Before creating a Safeguard for Privileged Passwords cluster, become familiar with the Disaster recovery and clusters chapter to understand:
Recover a cluster that has lost consensus: For more information, see Resetting a cluster that has lost consensus.
web client: Navigate to 
Cluster.
desktop client: Navigate to Administrative Tools | Settings | Cluster. | Setting | Description |
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Where you create and manage a cluster and monitor the health of the cluster and its members. | |
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Where you define managed networks to distribute the task load for the clustered environment. | |
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Where you configure Offline Workflow Mode to automatically trigger if an appliance has lost consensus (quorum) and, optionally, automatically resume online workflow. You can also manually Enable Offline Workflow and Resume Online Operations from this dialog. For more information, see About Offline Workflow Mode. | |
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Where you view, edit, and delete link connections when a Safeguard for Privileged Sessions (SPS) cluster is linked to a Safeguard for Privileged Password (SPP) for session recording and auditing. For more information, see SPP and SPS sessions appliance link guidance. |
Cluster Management allows you to create and diagnosis clusters.
The display of Cluster Management is different in the desktop client and the web client. Refer to the instructions for the client you are using.
web client: Cluster ManagementWhen using Cluster Management from the web client, performing operations against other members of the cluster will incur a Cross-Origin Resource Sharing (CORS) HTTP request. This may require you to change the Trusted Servers, CORS, and Redirects setting to allow the specific host name being used in your web browser.
Cluster | Cluster Management.
Cluster Management grid
The health indicators on the nodes indicate if cluster members are in any of these states:
Expand the View More section to see more details.
When you select an appliance, the details for the appliance display on the right. The grid information displays: name, network address, primary, and state. This additional information is available:
MAC Address: The media access control address (MAC address), a unique identifier assigned to the network interface for communications
Link Present: Displays either Yes or No to indicate if there is an open communication link
Link Latency: The amount of time (in milliseconds) it takes for the primary to communicate with the replica. Network latency is an expression of how much time it takes for a packet of data to get from one designated point to another. Ideally, latency is as close to zero as possible.
Errors: Errors are reported. For example, if an appliance is disconnected from the primary (no quorum), an error message may be: Request Workflow: Cluster configuration database health could not be determined.
Warnings: Warnings are reported. For example, if an appliance is disconnected from the primary (no quorum), a warning message may be: Policy Data: There is a problem replicating policy data. Details: Policy database slave IO is not running. The Safeguard primary may be inaccessible from this appliance.
Toolbar actions
Add Replica: Join an appliance to the primary appliance as a replica. For more information, see Enrolling replicas into a cluster.
Unjoin: Click 
Unjoin to remove a replica from the cluster. For more information, see Unjoining replicas from a cluster.
Failover: Click 
Failover to promote a replica to the primary appliance. For more information, see Failing over to a replica by promoting it to be the new primary.
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CAUTION: Activating an appliance that is in Read-Only mode will take it out of the Read-only state and enable password and SSH key check and change for managed accounts. Ensure that no other Safeguard for Privileged Passwords Appliance is actively monitoring these accounts, otherwise access to managed accounts could be lost. |
Diagnose: Click 
Diagnose to open the Diagnostics pane where you can perform the following:
Check Health: Click 
Check Health to capture and display the current state of the selected appliance.
Restart: Click 
Restart to restart the selected appliance. Confirm your intentions by entering a Reason and clicking Restart. 
Reset Cluster: Reset a cluster to recover a cluster that has lost consensus. For more information, see Resetting a cluster that has lost consensus.
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Caution: Resetting a cluster should be your last resort. It is recommended that you restore from a backup rather than reset a cluster. |
Refresh: Update the list of appliances in a cluster.
Enable Offline Workflow: This button is available if the appliance has lost consensus, you are logged into the selected appliance, and you have not already put the appliance in Offline Workflow Mode. The state of the appliance will be Isolated or Lost Quorum. Enable Offline Workflow to manually place the selected appliance in Offline Workflow Mode. The appliance will run in isolation from the rest of the cluster. For more information, see Manually control Offline Workflow Mode.
Resume Online Operations: This button is available if the appliance has lost consensus, you are logged into the selected appliance, and the appliance is in Offline Workflow Mode. The state of the appliance will be Isolated or Lost Quorum. Resume Online Operations to manually reintegrate the appliance with the cluster and merge audit logs. For more information, see To manually resume online operations. desktop client: Cluster ManagementNavigate to Administrative Tools | Settings | Cluster | Cluster Management.
The Cluster Management page is divided into left and right panes. If you do not see the right pane, click an appliance node in the left pane.
Health indicators
The health indicators on the nodes indicate if cluster members are in any of these states:
Expand the View More section to see more details.
Cluster Management left pane (
In the left pane, you will initially see a single primary node for the appliance you are currently logged in to. As you join appliances to the cluster, replica nodes will be shown as being connected to the primary node.
Toolbar buttons:
Add Replica: Join an appliance to the primary appliance as a replica. For more information, see Enrolling replicas into a cluster.
Refresh: Update the list of appliances in a cluster.
Reset Cluster: Reset a cluster to recover a cluster that has lost consensus. For more information, see Resetting a cluster that has lost consensus.
|
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Caution: Resetting a cluster should be your last resort. It is recommended that you restore from a backup rather than reset a cluster. |
Enable Offline Workflow: This button is available if the appliance has lost consensus, you are logged into the selected appliance, and you have not already put the appliance in Offline Workflow Mode. The state of the appliance will be Isolated or Lost Quorum. Enable Offline Workflow to manually place the selected appliance in Offline Workflow Mode. The appliance will run in isolation from the rest of the cluster. For more information, see Manually control Offline Workflow Mode.
Resume Online Operations: This button is available if the appliance has lost consensus, you are logged into the selected appliance, and the appliance is in Offline Workflow Mode. The state of the appliance will be Isolated or Lost Quorum. Resume Online Operations to manually reintegrate the appliance with the cluster and merge audit logs. For more information, see To manually resume online operations. Cluster Management right pane (
From this pane you can run maintenance and diagnostic tasks against the selected appliance.
On the right, you see details about the appliance and the health of the cluster member selected. Cluster members periodically query other appliances in the cluster to obtain their health information. Cluster member information and health information is cached in memory, with the most recent results displayed.
Toolbar buttons:
Unjoin: Click Unjoin to remove a replica from the cluster. For more information, see Unjoining replicas from a cluster.
Failover: Click Failover to promote a replica to the primary appliance. For more information, see Failing over to a replica by promoting it to be the new primary.
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CAUTION: Activating an appliance that is in Read-Only mode will take it out of the Read-only state and enable password and SSH key check and change for managed accounts. Ensure that no other Safeguard for Privileged Passwords Appliance is actively monitoring these accounts, otherwise access to managed accounts could be lost. |
Diagnose: Click Diagnose to open the Diagnostics pane where you can perform the following:
Check Health: Click Check Health to capture and display the current state of the selected appliance.
Restart: Click Restart to restart the selected appliance. Confirm your intentions by entering a Reason and clicking Restart. Properties
Serial Number: The serial number of the appliance
Uptime: The amount of time (days, hours, and minutes) the appliance has been running.
Network Address: The network DNS name or the IP address of the primary appliance in the cluster
MAC Address: The media access control address (MAC address), a unique identifier assigned to the network interface for communications
Link Present: Displays either Yes or No to indicate if there is an open communication link
Link Latency: The amount of time (in milliseconds) it takes for the primary to communicate with the replica. Network latency is an expression of how much time it takes for a packet of data to get from one designated point to another. Ideally, latency is as close to zero as possible.
Version: The appliance version number.
Errors: Errors are reported. For example, if an appliance is disconnected from the primary (no quorum), an error message may be: Request Workflow: Cluster configuration database health could not be determined.
Warnings: Warnings are reported. For example, if an appliance is disconnected from the primary (no quorum), a warning message may be: Policy Data: There is a problem replicating policy data. Details: Policy database slave IO is not running. The Safeguard primary may be inaccessible from this appliance.
In order to maintain consistency and stability, only one cluster operation can run at a time. To ensure this, Safeguard for Privileged Passwords locks the cluster while a cluster operation is running, such as enroll, unjoin, failover, patch, reset, session module join, update IP, and audit log maintenance. While the cluster is locked, changes to the cluster configuration are not allowed until the operation completes.
The lock notification displays as follows:
web client: The Appliance State will show a red lock icon (
).
desktop client: In the Cluster view, the banner that appears at the top of the screen explains the operation in progress and a red lock icon () next to an appliance indicates that the appliance is locking the cluster. You should never cancel the cluster lock for an SPP unjoin, failover, cluster reset, restore, patch, or IP address update. Other considerations:
If an audit log archive or purge operation is taking a long time, or you have reason to believe it will not complete due to a down appliance in the cluster, you may cancel it. Canceling this operation requires monitoring as detailed in Cancel Audit Log Maintenance from the Audit Log Maintenance page.
To unlock a locked cluster
web client: Navigate to Cluster | Cluster Management.
desktop client: Navigate to Administrative Tools | Settings | Cluster | Cluster Management. lock icon in the upper right corner of the warning banner.
In the Unlock Cluster confirmation dialog, enter Unlock Cluster and click OK.
This will release the cluster lock that was placed on all of the appliances in the cluster and close the operation.
IMPORTANT: Care should be taken when unlocking a locked cluster. It should only be used when you are sure that one or more appliances in the cluster are offline and will not finish the current operation. If you force the cluster unlock, you may cause instability on an appliance, requiring a factory reset and possibly the need to rebuild the cluster. If you are unsure about the operation in progress, do NOT unlock the cluster.
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