You can specify which identities are responsible for your system entitlements. To do this, you must assign one or more product owners to the service item assigned to the system entitlement.
To specify owners for a system entitlement
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On the Home page, in the My Responsibilities tile, click System entitlements.
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On the System Entitlements page, click the system entitlement whose owners you want to specify.
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In the Edit System Entitlement pane, click the Service Item tab.
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On the Service Item tab, perform one of the following actions:
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To specify members of a specific application role as product owners, perform the following under Product owners:
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Enable the Select from roles option.
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In the Product owner field, click Assign/Change.
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In the Edit Product Owner pane, click the appropriate application role.
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To specify a specific identity as the product owner, perform the following under Product owners:
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Enable the Select from identities option.
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In the Identity list, select the corresponding identity.
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Click Save.