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Identity Manager 8.2.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Main data – Device (page description)

To open the Main data – Device page go to Responsibilities > My Responsibilities > Device > select device > Main data.

On the Main data - Device page, you can show and edit the device's main data (see Displaying and editing my devices' main data).

The following tables give you an overview of the different functions and content on the Main data – Device page.

Table 482: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 483: Mobile phone main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Change and select the identity that will use the device.

Device model

Click Assign/Change and select the device's model.

Manufacturer

Click Assign/Change and select the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and select the device's status.

Phone

Enter the device's telephone number.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

Storage capacity [GB]

Enter the device's storage capacity ( in gigabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

Carrier

Enter the name of the device's carrier.

IMEI

Enter the device's IMEI (unique identification number).

ICCID

Enter the IMEI (unique identification number) of the device's SIM card.

MAC address

Enter the device's MAC address.

Asset number

Enter the device's asset number.

Company owned

Select the check box if the device belongs to the company.

Table 484: PC main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Change and select the identity that will use the device.

Device model

Click Assign/Change and select the device's model.

Manufacturer

Click Assign/Change and select the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and select the device's status.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

Storage capacity [GB]

Enter the device's storage capacity (in gigabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

MAC address

Enter the device's MAC address.

PC

Select the check box if this is a simple desktop PC for an identity.

Servers

Select the check box if this is a server.

VM Host

Select the check box if this is a host for a virtual machine.

VM Client

Select the check box if this is a virtual machine.

VM Host

Click Assign/Change and select the device you want to install the virtual machine on. The select is available if the VM Client check box is set.

MAC address

Enter the device's MAC address.

Asset number

Enter the device's asset number.

Company owned

Select the check box if the device belongs to the company.

Table 485: Tablet main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Change and select the identity that will use the device.

Device model

Click Assign/Change and select the device's model.

Manufacturer

Click Assign/Change and select the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and select the device's status.

Phone

Enter the device's telephone number.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

Storage capacity [GB]

Enter the device's storage capacity ( in gigabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

Carrier

Enter the name of the device's carrier.

IMEI

Enter the device's IMEI (unique identification number).

ICCID

Enter the IMEI (unique identification number) of the device's SIM card.

MAC address

Enter the device's MAC address.

Asset number

Enter the number of the asset in the device's bookkeeping.

Company owned

Select the check box if the device belongs to the company.

Attestations – Device (page description)

To open the Attestation – Device page go to Responsibilities > My Responsibilities > Devices > select device > Attestation.

On the Attestation - Device page, you can:

The following tables give you an overview of the various features and content on the Attestations - Device page.

Table 486: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my devices' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my devices' pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my devices' pending attestation cases).

Approve

Opens the Pending Attestations – Device page (see Pending attestations: Device (page description)).

Use this button to make approval decisions about attestation cases pending for the device (see Approving and denying my devices' attestation cases).

Table 487: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my devices' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my devices' pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my devices' attestation cases).

Table 488: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Delegating tasks (page description)

To open the Delegation page go to Responsibilities > Delegation.

On the Delegation page you can perform various actions regarding the delegation of role memberships and responsibilities.

To do this, click on one of the tiles:

Table 489: Tiles

Tiles

Description

Delegation

You select the following actions:

Delegation history

Here you can display past delegations you have been involved in (see Displaying delegation history).

Delegation (page description)

To open the Delegation page go to Responsibilities > Delegation > Delegation.

Delegations are responsibilities that you have assigned to other identities or that have been delegated to you.

On the Delegation page, you can:

The following tables give you an overview of the various features and content on the Delegation page.

Table 490: Controls

Control

Description

Select

Use this button to select a delegation that you want to delete later using Actions > Delete delegation (see Deleting delegations).

Select all

Use this button to select all the delegations in the list so that you can delete them later using Actions > Delete delegation (see Deleting delegations).

Actions > Delete all my delegations

Use this action to delete all the delegation that you created yourself (see Deleting delegations).

Actions > Delete delegation

Use this action to delete all the delegations selected in the Delete column (see Deleting delegations).

Actions > Select all

Use this action to select all the delegations that you want to delete later using Actions > Delete delegation (see Deleting delegations).

New delegation

Use this button to transfer responsibility to another identity (see Creating delegations).

Table 491: Controls in the details pane of a delegation

Control

Description

Withdraw request

Use this button to withdraw the delegation of responsibility (see Canceling delegations). This is possible until the delegation is approved.

Delete

Use this button to delete the delegation (see Deleting delegations).

Details

You can use this button to display more information about the delegation, which is distributed over the following tabs (see Displaying delegations):

NOTE: In the Web Portal, a delegation is treated like a request.

  • Information: Displays general information about a request.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Displays which entitlements are assigned to the delegated application role. This tab is only displayed if it is a delegation of an application role.

Table 492: Columns

Column

Description

Name

Shows you the name of the object whose responsibility has been delegated.

Delegator

Shows you the name of the identity that created the delegation.

Delegation recipient

Shows you the name of the identity to which the responsibility was delegated.

Assignment Method

Shows you what type of delegated responsibility it is. For example, if you delegate responsibility through an identity, the criteria is Employee manager.

Delete

Use the buttons to select delegations that you want to delete later using Actions > Delete delegation.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: You can view more information about each delegation on the tabs in the detail pane.

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