You can delegate an approval decision about a request to another identity.
To delegate an approval
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In the menu bar, click Request > Escalation.
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On the IT Shop escalation page, apply a filter to limit the results to a specific requester, specific recipient or a specific request (see Displaying escalated requests).
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In the list, click the request whose approval decision you want to delegate to another identity.
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In the details pane, click more > Delegate approval.
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In the Select an identity that is allowed to approve dialog, click the identity to which you want delegate the approval.
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In the dialog, enter a reason for the delegation.
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Click Save.