Adding new devices
You can assign devices to employees in Devices.
To add a new device
-
Open the menu Devices and click Add a new device.
-
In the Add a new device view, select the device type from the Device type list.
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In the Device model field, assign the required model and click Next.
This opens Add a new device with more form fields. The type of data input required depends on the type of device. Enter the following data.
Table 74: Device master data
|
Used by |
Select a future user for the device
The current user is selected by default.
Use Change to select another user from the list. You can only select another user if you own the required permissions or you have your own staff. |
|
Device model |
Select a device model
You have already entered this in the 3rd step of these step-by-step instructions. Use Change to select another device model.
|
|
Manufacturer |
Select a device manufacturer
Use Assign to select a manufacturer from the list. |
|
Device ID |
Identifier for the device
Enter the device's identifier if you know it. |
|
Device status |
Select device status
Use Assign to select the device's status. |
|
Asset number |
Asset number input
Enter the asset number if you know it. |
|
Company owned |
Checkbox to define the device as belonging to the company
Enable the checkbox to define the device as company property. |
|
Location description |
Location input
Enter the location where the device will be used. |
|
Serial number |
Serial number input
Enter the device's serial number, if known. |
|
MAC address |
MAC address input
Enter the device's MAC address. |
|
Storage capacity [GB] / RAM [MB] |
Storage capacity / RAM information input
Enter the device's storage capacity / RAM. |
|
BIOS version |
BIOS version input
Enter the BIOS version if this device is a PC. |
|
Operating system |
Name of the operating system input
Enter the name of the operating system used by the device. |
|
Operating system version |
Operation system's version input
Enter the version number of the operating system currently installed on the device. |
|
Carrier
(* only displayed for mobile phones or tablets) |
Name of the carrier input
Enter the name of the carrier to be used with the device. |
|
IMEI
(* only displayed for mobile phones or tablets) |
International Mobile Station Equipment Identity (IMEI) input
Enter the IMEI if the device is a mobile phone. |
|
ICCID
(* only displayed for mobile phones or tablets) |
Integrated Circuit Card ID (ICCID) input
Enter the ICCID number (SIM card number) if the device is a mobile phone. |
|
Phone
(* only displayed for mobile phones) |
Telephone number input
Enter the telephone number, if this device is a mobile phone. |
|
PC / Server / VM host / VM client
(* only displayed for personal computers) |
Checkbox for enabling
Enable the respective checkbox corresponding to the device. |
|
VM Host
(* can be edited if the VM client checkbox is enabled). |
Menu for VM host
Click Assign to select a VM host from the menu. |
NOTE: Fields marked with * are compulsory.
-
Save the changes.
Editing master data
In the Devices menu, you can edit the master data of devices you already manage. You could assign a tablet to another employee, for example, or change the device's status, the manufacturer or the device model. You can also add any missing information in the master data.
To edit the master data of a managed device
-
In the Devices view, click the device to edit.
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Set the following master data.
Table 75: Device master data
|
Used by |
Select a future user for the device
The current user is selected by default.
Use Change to select another user from the list. You can only select another user if you own the required permissions or you have your own staff. |
|
Device model |
Select a device model
You have already entered this in the 3rd step of these step-by-step instructions. Use Change to select another device model.
|
|
Manufacturer |
Select a device manufacturer
Use Assign to select a manufacturer from the list. |
|
Device ID |
Identifier for the device
Enter the device's identifier if you know it. |
|
Device status |
Select device status
Use Assign to select the device's status. |
|
Asset number |
Asset number input
Enter the asset number if you know it. |
|
Company owned |
Checkbox to define the device as belonging to the company
Enable the checkbox to define the device as company property. |
|
Location description |
Location input
Enter the location where the device will be used. |
|
Serial number |
Serial number input
Enter the device's serial number, if known. |
|
MAC address |
MAC address input
Enter the device's MAC address. |
|
Storage capacity [GB] / RAM [MB] |
Storage capacity / RAM information input
Enter the device's storage capacity / RAM. |
|
BIOS version |
BIOS version input
Enter the BIOS version if this device is a PC. |
|
Operating system |
Name of the operating system input
Enter the name of the operating system used by the device. |
|
Operating system version |
Operation system's version input
Enter the version number of the operating system currently installed on the device. |
|
Carrier
(* only displayed for mobile phones or tablets) |
Name of the carrier input
Enter the name of the carrier to be used with the device. |
|
IMEI
(* only displayed for mobile phones or tablets) |
International Mobile Station Equipment Identity (IMEI) input
Enter the IMEI if the device is a mobile phone. |
|
ICCID
(* only displayed for mobile phones or tablets) |
Integrated Circuit Card ID (ICCID) input
Enter the ICCID number (SIM card number) if the device is a mobile phone. |
|
Phone
(* only displayed for mobile phones) |
Telephone number input
Enter the telephone number, if this device is a mobile phone. |
|
PC / Server / VM host / VM client
(* only displayed for personal computers) |
Checkbox for enabling
Enable the respective checkbox corresponding to the device. |
|
VM Host
(* can be edited if the VM client checkbox is enabled). |
Menu for VM host
Click Assign to select the VM host from a list. |
-
Save the changes.
Adding tags for service items
You can add tags if you are the product owner and the service item can be requested in the IT Shop. Tags help the requester to find the service item for a request, faster. You can search within the Request menu or with the global search in the Web Portal.
Tags can be added in the Manager as well as in the Web Portal. Add tags in the Web Portal as a product owner. For more detailed information, see the One Identity Manager IT Shop Administration Guide.
To add a tag for a service item
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Open My Responsibilities and click a responsibility, for example, System entitlements.
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Select Overview and click the object name in the Service item shape.
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Select Tags on the object's page and click New tag.
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Enter the new tag and other information about the tag in the Create a new tag.
-
Click Save.
You can add more tags for the object.
Task delegation
Delegation is a submenu of Responsibilities. Here you can delegate your responsibilities and view your delegation history. These actions can be called up over tiles.
Detailed information about this topic
