Chat now with support
Chat with Support

Identity Manager 8.1.5 - Web Portal User Guide

Getting started Security keys (WebAuthn) Requests Attestation Compliance Responsibilities
My responsibilities
Employees System entitlements Business roles System roles Departments Cost centers Locations Application roles Resources Assignment resources Multi-request resources Multi-requestable/unsubscribable resources Software Devices Adding tags for service items
Task delegation Ownerships Auditing Governance administration
Applications Calls Settings Discovering your statistics on the start page

Adding new devices

You can assign devices to employees in Devices.

To add a new device

  1. Open the menu Devices and click Add a new device.

  2. In the Add a new device view, select the device type from the Device type list.

  3. In the Device model field, assign the required model and click Next.

    This opens Add a new device with more form fields. The type of data input required depends on the type of device. Enter the following data.

    Table 74: Device master data

    Setting

    Description

    Used by

    Select a future user for the device

    The current user is selected by default.

    Use Change to select another user from the list. You can only select another user if you own the required permissions or you have your own staff.

    Device model

    Select a device model

    You have already entered this in the 3rd step of these step-by-step instructions. Use Change to select another device model.

    Manufacturer

    Select a device manufacturer

    Use Assign to select a manufacturer from the list.

    Device ID

    Identifier for the device

    Enter the device's identifier if you know it.

    Device status

    Select device status

    Use Assign to select the device's status.

    Asset number

    Asset number input

    Enter the asset number if you know it.

    Company owned

    Checkbox to define the device as belonging to the company

    Enable the checkbox to define the device as company property.

    Location description

    Location input

    Enter the location where the device will be used.

    Serial number

    Serial number input

    Enter the device's serial number, if known.

    MAC address

    MAC address input

    Enter the device's MAC address.

    Storage capacity [GB] / RAM [MB]

    Storage capacity / RAM information input

    Enter the device's storage capacity / RAM.

    BIOS version

    BIOS version input

    Enter the BIOS version if this device is a PC.

    Operating system

    Name of the operating system input

    Enter the name of the operating system used by the device.

    Operating system version

    Operation system's version input

    Enter the version number of the operating system currently installed on the device.

    Carrier

    (* only displayed for mobile phones or tablets)

    Name of the carrier input

    Enter the name of the carrier to be used with the device.

    IMEI

    (* only displayed for mobile phones or tablets)

    International Mobile Station Equipment Identity (IMEI) input

    Enter the IMEI if the device is a mobile phone.

    ICCID

    (* only displayed for mobile phones or tablets)

    Integrated Circuit Card ID (ICCID) input

    Enter the ICCID number (SIM card number) if the device is a mobile phone.

    Phone

    (* only displayed for mobile phones)

    Telephone number input

    Enter the telephone number, if this device is a mobile phone.

    PC / Server / VM host / VM client

    (* only displayed for personal computers)

    Checkbox for enabling

    Enable the respective checkbox corresponding to the device.

    VM Host

    (* can be edited if the VM client checkbox is enabled).

    Menu for VM host

    Click Assign to select a VM host from the menu.

    NOTE: Fields marked with * are compulsory.

  4. Save the changes.

Editing master data

In the Devices menu, you can edit the master data of devices you already manage. You could assign a tablet to another employee, for example, or change the device's status, the manufacturer or the device model. You can also add any missing information in the master data.

To edit the master data of a managed device

  1. In the Devices view, click the device to edit.

  2. Set the following master data.

    Table 75: Device master data

    Setting

    Description

    Used by

    Select a future user for the device

    The current user is selected by default.

    Use Change to select another user from the list. You can only select another user if you own the required permissions or you have your own staff.

    Device model

    Select a device model

    You have already entered this in the 3rd step of these step-by-step instructions. Use Change to select another device model.

    Manufacturer

    Select a device manufacturer

    Use Assign to select a manufacturer from the list.

    Device ID

    Identifier for the device

    Enter the device's identifier if you know it.

    Device status

    Select device status

    Use Assign to select the device's status.

    Asset number

    Asset number input

    Enter the asset number if you know it.

    Company owned

    Checkbox to define the device as belonging to the company

    Enable the checkbox to define the device as company property.

    Location description

    Location input

    Enter the location where the device will be used.

    Serial number

    Serial number input

    Enter the device's serial number, if known.

    MAC address

    MAC address input

    Enter the device's MAC address.

    Storage capacity [GB] / RAM [MB]

    Storage capacity / RAM information input

    Enter the device's storage capacity / RAM.

    BIOS version

    BIOS version input

    Enter the BIOS version if this device is a PC.

    Operating system

    Name of the operating system input

    Enter the name of the operating system used by the device.

    Operating system version

    Operation system's version input

    Enter the version number of the operating system currently installed on the device.

    Carrier

    (* only displayed for mobile phones or tablets)

    Name of the carrier input

    Enter the name of the carrier to be used with the device.

    IMEI

    (* only displayed for mobile phones or tablets)

    International Mobile Station Equipment Identity (IMEI) input

    Enter the IMEI if the device is a mobile phone.

    ICCID

    (* only displayed for mobile phones or tablets)

    Integrated Circuit Card ID (ICCID) input

    Enter the ICCID number (SIM card number) if the device is a mobile phone.

    Phone

    (* only displayed for mobile phones)

    Telephone number input

    Enter the telephone number, if this device is a mobile phone.

    PC / Server / VM host / VM client

    (* only displayed for personal computers)

    Checkbox for enabling

    Enable the respective checkbox corresponding to the device.

    VM Host

    (* can be edited if the VM client checkbox is enabled).

    Menu for VM host

    Click Assign to select the VM host from a list.

  3. Save the changes.

Adding tags for service items

You can add tags if you are the product owner and the service item can be requested in the IT Shop. Tags help the requester to find the service item for a request, faster. You can search within the Request menu or with the global search in the Web Portal.

Tags can be added in the Manager as well as in the Web Portal. Add tags in the Web Portal as a product owner. For more detailed information, see the One Identity Manager IT Shop Administration Guide.

To add a tag for a service item

  1. Open My Responsibilities and click a responsibility, for example, System entitlements.

  2. Select Overview and click the object name in the Service item shape.

  3. Select Tags on the object's page and click New tag.

  4. Enter the new tag and other information about the tag in the Create a new tag.

  5. Click Save.

    You can add more tags for the object.

Task delegation

Delegation is a submenu of Responsibilities. Here you can delegate your responsibilities and view your delegation history. These actions can be called up over tiles.

Detailed information about this topic
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating