Editing master data
You edit master data in System Entitlements if you want to edit requestability settings.
NOTE: This function is only available if the module Active Roles Module is installed.
To change the master data of a group managed by an
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Open System entitlements and select the required system entitlement managed by an .
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Select Master data.
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Perform one of the following tasks:
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Enable Only use in IT Shop.
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Enable Approval by the owner of the group.
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Enable Approval by a additional owner of the group.
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Choose Change to select a different service item.
Attestations
You can view pending attestation on your system entitlements.
In the Attestation view, you can switch between the following views and see membership attestations in system entitlements or system roles. Which views you see, depends on the selected company structure.
In Attestations, you can switch between different views.
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Memberships
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Group memberships
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Objects attestation
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All attestation cases
For each case you can see the current status and the creation date in the detailed content view. You can run the following action or get information.
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See whether the case was approved or denied.
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Obtain detailed information about the selected attestation case from the Information, Workflow, Attestation policy and History tabs.
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As attestor, you can view attestors for pending attestation cases.
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Send a reminder.
To view attestations of the desired area of responsibility
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Perform one of the following tasks:
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Select Attestations.
Detailed information about this topic
Owner
NOTE: This function is only available if the module Active Directory Module is installed.
In the System entitlements menu, you can assign new product owners to Active Directory groups.
But you can also create a new owner role or move responsibilities.
To change the product owner of an Active Directory.
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Open System entitlements and select the required Active Directory group.
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Select the Owner view and click Change.
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Select another product owner from the list.
New owner role
NOTE: This function is only available if the module Active Directory Module is installed.
In the System entitlements menu, you can assign new product owners to Active Directory groups.
To assign a new product owner to an Active Directory group
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Open System entitlements and select the required Active Directory group.
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Select Owner and click New.
NOTE: Before you can assign a new product owner, you must add a new owner role for this employee.
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Enter a name for the new owner role and a reason for creating it.
NOTE: After adding the new owner role, assign a product owner to it.
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Use the Assign link to select a new product owner and select the new owner role through the Product owner link.
NOTE: If Without owner in AD was selected in Product owner, you cannot select a product owner.
