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Identity Manager 8.1.5 - Web Portal User Guide

Getting started Security keys (WebAuthn) Requests Attestation Compliance Responsibilities
My responsibilities
Employees System entitlements Business roles System roles Departments Cost centers Locations Application roles Resources Assignment resources Multi-request resources Multi-requestable/unsubscribable resources Software Devices Adding tags for service items
Task delegation Ownerships Auditing Governance administration
Applications Calls Settings Discovering your statistics on the start page

Logging in with security keys

If your system is appropriately configured and you own and have set up a security key, you can use it to log in to the Web Portal.

To log in to the Web Portal with a security key

  1. In the address line of your web browser, enter the web address (URL) of the Web Portal.

    TIP: By default, the URL is http://<server name>/<application name>/, where <server name> is the name of the server on which the Web Portal is installed.

  2. On the Web Portal's log in page, enter your login data.

  3. Click Log in.

  4. Follow the instructions (for example, plug your security key into your USB socket and then touch the contact).

    You will be automatically logged in.

Related topics

Logging in to the Password Reset Portal

The Password Reset Portal helps you to change your main password, change several passwords of different user accounts, manage your password questions, and manage your security keys.

You can log in to the Password Reset Portal in three different ways:

To log in to Password Reset Portal using an access code

  1. On the Web Portal's login page, click Manage your passwords or Forgot your password?. This opens the Password Reset Portal.

    The Password Reset Portal opens.

  2. On the Select how you want to authenticate yourself page, select the option I have a passcode next to Authentication method.

  3. In the User name field, enter your user name.

  4. Click Next.

  5. On the Enter your passcode page, in the Passcode field, enter your passcode.

  6. In the field below Enter the security code, enter the CAPTCHA code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Generate a different code. A new CAPTCHA code is then generated.

  7. Click Next.

To log in to Password Reset Portal using your password questions

  1. On the Web Portal's login page, click Manage your passwords or Forgot your password?.

    The Password Reset Portal opens.

  2. On the Select how you want to authenticate yourself page, select the option I want to answer my secret password questions next to Authentication method.

  3. In the User name field, enter your user name.

  4. Click Next.

  5. On the Answer your password questions page, enter the relevant answers to your password questions in the fields.

  6. In the field below Enter the security code, enter the CAPTCHA code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Generate a different code. A new CAPTCHA code is then generated.

  7. Click Next.

To log in to Password Reset Portal using your current password

  1. On the Web Portal's login page, click Manage your passwords or Forgot your password?.

    The Password Reset Portal opens.

  2. On the Select how you want to authenticate yourself page, select the option I log in with my current password next to Authentication method.

  3. In the User name field, enter your user name.

  4. Click Next.

  5. On the I log in with my current password page, enter your login information in the fields.

  6. In the field below Enter the security code, enter the CAPTCHA code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Generate a different code. A new CAPTCHA code is then generated.

  7. Click Next.

Related topics

Logging off

When you want to finish working with the Web Portal, log off from the system.

To log off from Web Portal

  1. Click | Log off in the header.

  2. In the Log Off dialog, confirm the prompt with Yes.

    Your logoff was successful.

    Tip: Your system may be configured to log you off automatically if you are inactive for a long period of time.

Navigation and use

You use the Web Portal to view and manage data. Some menu are available in the header, on the start page as well as in the menu bar.

NOTE: What Web Portal functionality is available to the you, depends on the role model stored in the database. Which groups of employees are supplied with which functionality in the standard installation is explained in the following chapters.

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