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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM S3 ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT)

Configuring custom attributes for Coupa v.1.0

This feature allows you to configure custom attributes in Starling Connector during connector subscription. You can provide the list of custom attributes in a defined format with the name, type and allowed values of the attributes. The custom mappings in the One Identity Manager provide the values for these custom attributes.

NOTE:

  • Only String and Boolean data types are supported currently by Coupa connector.
  • While configuring Coupa v.1.0 connector, if you do not want to configure any custom attributes, then enter the value None in the Custom Properties field.

To configure custom attributes:

  1. Enter the custom properties in the mentioned format in Starling.

  2. In the One Identity Manager, map the created custom attributes that were specified in Starling.

  3. Perform a synchronization and verify if the custom attributes are available in the One Identity Manager.

    NOTE:

    • The Starling UI has default mapped attributes.

    • Apart from the default mapped attributes, the Starling UI used for registering a Coupa connector has an input field where you can provide the custom attributes that have to be mapped in the connector's User resource type.

      The format of the custom attributes in the User resource type must be as follows:

      {field_name}|{data_type}

      Example: custom_attribute_name1|string;custom_attribute_name2|string;

      custom_attribute_name1 = name of the custom attribute

      data_type = string (or) boolean

    • All custom attributes are mapped in the enterprise user extensions.

    • All custom user attributes have mutability: readWrite, returned: default, caseExact: false, required: false, 'multiValued: false, uniqueness: none.

    • Only the data types Stringand Boolean are supported currently by Coupa connector.

Configuring custom attributes in connectors

This section describes the steps to configure custom attributes using Starling Connect for connectors.

NOTE:

  • You must first configure custom attributes in the target system before configuring them in Starling Connect.

  • When you are configure custom attributes in Starling Connect, make sure that you provide the custom attribute that you configured in the cloud application because Starling Connect does not perform any validation to check if you have provided a custom attribute that exists in the cloud application.

  • This issue is common for all connectors that allow you to configure custom attributes in Starling Connect.

To configure a custom attribute:

  1. Navigate to the configured connector in the Active Connectors section.
  2. Click the connector tile.

    The General Configuration and Schema Configuration are displayed.

  3. Click EDIT.

    The Schema Configuration displays the Custom Attributes section, where you can configure the custom attributes.

    NOTE: If you have already configured any custom attributes, they are displayed in the Custom Attributes section.

  4.   Select the object under which you want to create the custom attribute.
  5.  In the Custom Attributes section, enter the appropriate values in the following fields:
    • Data Type
    • Target System Attribute name
    • Description

    NOTE:

    Choose the required option from the available list of data types in the Data Type field

    • Binary
    • Boolean
    • DateTime
    • Decimal
    • Integer
    • String
  6. Click SAVE.

    NOTE:

    • To configure another custom attribute, click ADD ATTRIBUTE.
    • To remove a custom attribute, select the custom attribute and click Remove.
    • To modify and existing custom attribute, click the custom attribute and enter new configuration details.
  7. Enter the configuration details in the General Configuration section and click Test Connection.
  8. Click SAVE.

    The newly created custom attribute is displayed in Custom Attributes section and is available in One Identity Manager.

 

NOTE:

  • In SuccessFactors HR connector, if a custom attribute is a part of navigation, then you must enter it in the following format in Starling Connect: <navigation>$$<custom_attribute>. For example, you must enter userNav/dateOfBirth as userNav$$dateOfBirth in Starling Connect.
  • The SuccessFactors HR connector supports single level of navigation only.

 

Disabling attributes

The Disable attribute feature can be used when you want to skip an attribute that exists in the target system.

NOTE: Mandatory attributes cannot be disabled.

This section describes the steps to disable an attribute using Starling Connect.

To disable an attribute:

  1. Navigate to the configured connector in the Active Connectors section.
  2. Click the connector tile.

    The General Configuration and Schema Configuration are displayed.

  3. Click EDIT.

    The Schema Configuration highlights the attributes that can be disabled.

    NOTE: You cannot disable mandatory attributes. Mandatory attributes are suffixed with a *.

  4. Toggle the attribute that you want to disable.

    NOTE: If you disable a parent attribute, all its child attributes are disabled.

  5. Enter the configuration details in the General Configuration section and click Test Connection.
  6. Click SAVE.

    The disabled attribute is removed from the SCHEMA responses and requests of the following operations:

    Operation From
    GET Schema Response
    Get <object> by Id Response
    Create <object>

    Response

    Request (which is sent from the connector to the cloud application)

    Update <object>

    Response

    Request (which is sent from the connector to the cloud application)

    NOTE: In the above table, <object> represents a connector endpoint.

Configuring a connector that uses the consent feature

This section describes the procedure to configure a connector that uses the consent feature.

To configure a connector that uses the consent feature

  1. Enter the configuration details in the General Configuration.

    NOTE:

    • Each connector requires a different set of configuration details. For more information about the configuration details for each connector, navigate to the section Supervisor configuration parameters for the connector that you want to configure, in this document.
    • Every connector license that you have, allows you to configure two different connections, one in the Production environment and the other in the Development environment. Hence, you can configure the connector to create a Starling Connect connector connection in your Development environment for testing, and then, configure it in your Production environment.
  2. Click Give Consent.

    NOTE:

    • To provide consent, use an account with administrative privileges.
    • For more information about the necessary permissions required to configure each connector, navigate to the section Connector configuration for the connector that you want to configure, in this document.
  3. Click Test Connection.
  4. Click Save.
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