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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring AWS IAM connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID

Supported objects and operations

Insightly provides customer relationship management software for small and midsize businesses. It can be integrated with other applications such as Box, Dropbox, Gmail, Outlook, and QuickBooks. Its dashboard lets users create custom reports and track projects.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

Users

Table 138: Supported operations for Users

Operation

VERB

Get user by Id

GET

Get all users

GET

Groups

Table 139: Supported operations for Groups

Operation

VERB
Create POST
Update

PUT

Delete DELETE
Get group by Id GET
Get all groups GET

Mandatory fields

Users

  • Creation of users is not supported.

Groups

  • DisplayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 140: User Mapping
SCIM Parameter Insightly Parameter
Id USER_ID
emails[0].value EMAIL_ADDRESS

DisplayName

FIRST_NAME + LAST_NAME
name.FirstName FIRST_NAME
name.LastName LAST_NAME
name.Formatted FIRST_NAME + LAST_NAME
active ACTIVE

timezone

TIMEZONE_ID

meta.created DATE_CREATED_UTC
userName EMAIL_ADDRESS
meta.lastModified DATE_UPDATED_UTC

 

Table 141: Group mapping
SCIM parameter Insightly parameter
id TEAM_ID
displayName TEAM_NAME
created DATE_CREATED_UTC
lastModified DATE_UPDATED_UTC

members[].value

 TEAMMEMBERS[].MEMBER_USER_ID

Connector limitations

  • Create, Update, and Delete operation (for Users) are not supported.

  • During the process of creating or updating a group, if the member data is incorrect, the operation fails with Bad request status code.

  • It is possible to create multiple groups with the same name in Insightly cloud application.

NOTE:If the version of One Identity Manager is 8.0.2 , an error is returned, if the Group objects are more than four. If the version of One Identity Manager is 7.1.4, the display names of few groups would be missing in the Manager console of One Identity Manager, if the Group objects are more than twenty. The cause for the above mentioned irregularities is that, the Insightly cloud application can handle only five requests per second, if the account is a trial version.

Mandatory fields

Insightly provides customer relationship management software for small and midsize businesses. It can be integrated with other applications such as Box, Dropbox, Gmail, Outlook, and QuickBooks. Its dashboard lets users create custom reports and track projects.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

Supported objects and operations

Users

Table 138: Supported operations for Users

Operation

VERB

Get user by Id

GET

Get all users

GET

Groups

Table 139: Supported operations for Groups

Operation

VERB
Create POST
Update

PUT

Delete DELETE
Get group by Id GET
Get all groups GET

Users

  • Creation of users is not supported.

Groups

  • DisplayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 140: User Mapping
SCIM Parameter Insightly Parameter
Id USER_ID
emails[0].value EMAIL_ADDRESS

DisplayName

FIRST_NAME + LAST_NAME
name.FirstName FIRST_NAME
name.LastName LAST_NAME
name.Formatted FIRST_NAME + LAST_NAME
active ACTIVE

timezone

TIMEZONE_ID

meta.created DATE_CREATED_UTC
userName EMAIL_ADDRESS
meta.lastModified DATE_UPDATED_UTC

 

Table 141: Group mapping
SCIM parameter Insightly parameter
id TEAM_ID
displayName TEAM_NAME
created DATE_CREATED_UTC
lastModified DATE_UPDATED_UTC

members[].value

 TEAMMEMBERS[].MEMBER_USER_ID

Connector limitations

  • Create, Update, and Delete operation (for Users) are not supported.

  • During the process of creating or updating a group, if the member data is incorrect, the operation fails with Bad request status code.

  • It is possible to create multiple groups with the same name in Insightly cloud application.

NOTE:If the version of One Identity Manager is 8.0.2 , an error is returned, if the Group objects are more than four. If the version of One Identity Manager is 7.1.4, the display names of few groups would be missing in the Manager console of One Identity Manager, if the Group objects are more than twenty. The cause for the above mentioned irregularities is that, the Insightly cloud application can handle only five requests per second, if the account is a trial version.

User and Group mapping

Insightly provides customer relationship management software for small and midsize businesses. It can be integrated with other applications such as Box, Dropbox, Gmail, Outlook, and QuickBooks. Its dashboard lets users create custom reports and track projects.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

Supported objects and operations

Users

Table 138: Supported operations for Users

Operation

VERB

Get user by Id

GET

Get all users

GET

Groups

Table 139: Supported operations for Groups

Operation

VERB
Create POST
Update

PUT

Delete DELETE
Get group by Id GET
Get all groups GET

Mandatory fields

Users

  • Creation of users is not supported.

Groups

  • DisplayName

The user and group mappings are listed in the tables below.

Table 140: User Mapping
SCIM Parameter Insightly Parameter
Id USER_ID
emails[0].value EMAIL_ADDRESS

DisplayName

FIRST_NAME + LAST_NAME
name.FirstName FIRST_NAME
name.LastName LAST_NAME
name.Formatted FIRST_NAME + LAST_NAME
active ACTIVE

timezone

TIMEZONE_ID

meta.created DATE_CREATED_UTC
userName EMAIL_ADDRESS
meta.lastModified DATE_UPDATED_UTC

 

Table 141: Group mapping
SCIM parameter Insightly parameter
id TEAM_ID
displayName TEAM_NAME
created DATE_CREATED_UTC
lastModified DATE_UPDATED_UTC

members[].value

 TEAMMEMBERS[].MEMBER_USER_ID

Connector limitations

  • Create, Update, and Delete operation (for Users) are not supported.

  • During the process of creating or updating a group, if the member data is incorrect, the operation fails with Bad request status code.

  • It is possible to create multiple groups with the same name in Insightly cloud application.

NOTE:If the version of One Identity Manager is 8.0.2 , an error is returned, if the Group objects are more than four. If the version of One Identity Manager is 7.1.4, the display names of few groups would be missing in the Manager console of One Identity Manager, if the Group objects are more than twenty. The cause for the above mentioned irregularities is that, the Insightly cloud application can handle only five requests per second, if the account is a trial version.

Connector limitations

Insightly provides customer relationship management software for small and midsize businesses. It can be integrated with other applications such as Box, Dropbox, Gmail, Outlook, and QuickBooks. Its dashboard lets users create custom reports and track projects.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

Supported objects and operations

Users

Table 138: Supported operations for Users

Operation

VERB

Get user by Id

GET

Get all users

GET

Groups

Table 139: Supported operations for Groups

Operation

VERB
Create POST
Update

PUT

Delete DELETE
Get group by Id GET
Get all groups GET

Mandatory fields

Users

  • Creation of users is not supported.

Groups

  • DisplayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 140: User Mapping
SCIM Parameter Insightly Parameter
Id USER_ID
emails[0].value EMAIL_ADDRESS

DisplayName

FIRST_NAME + LAST_NAME
name.FirstName FIRST_NAME
name.LastName LAST_NAME
name.Formatted FIRST_NAME + LAST_NAME
active ACTIVE

timezone

TIMEZONE_ID

meta.created DATE_CREATED_UTC
userName EMAIL_ADDRESS
meta.lastModified DATE_UPDATED_UTC

 

Table 141: Group mapping
SCIM parameter Insightly parameter
id TEAM_ID
displayName TEAM_NAME
created DATE_CREATED_UTC
lastModified DATE_UPDATED_UTC

members[].value

 TEAMMEMBERS[].MEMBER_USER_ID
  • Create, Update, and Delete operation (for Users) are not supported.

  • During the process of creating or updating a group, if the member data is incorrect, the operation fails with Bad request status code.

  • It is possible to create multiple groups with the same name in Insightly cloud application.

NOTE:If the version of One Identity Manager is 8.0.2 , an error is returned, if the Group objects are more than four. If the version of One Identity Manager is 7.1.4, the display names of few groups would be missing in the Manager console of One Identity Manager, if the Group objects are more than twenty. The cause for the above mentioned irregularities is that, the Insightly cloud application can handle only five requests per second, if the account is a trial version.

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