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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Compliance (menu description)

Companies have different requirements that they need for regulating internal and external identities' access to company resources. On the one hand, rule checks are used for locating rule violations and on the other hand, to prevent them. By using these rules, you can demonstrate compliance with legislated regulations such as the Sarbanes-Oxley Act (SOX). The following demands are made on compliance:

  • Compliance rules define what an identity is entitled to do or not do. For example, an identity may not have both entitlements A and B at the same time.

  • Company policies are very flexible, and can be defined for any company resources you are managing with Manager. For example, a policy might only allow identities from a certain department to own a certain entitlement.

  • Each item that an identity can access, can be given a risk value. A risk index can be calculated for identities, accounts, organization, roles, and for the groups of resources available for request. You can then use the risk indexes to help prioritize your compliance activities.

Some rules are preventative. For example, a request will not be processed if it violates the rules, unless exception approval is explicitly granted and an approver allows it. Compliance rules (if appropriate) and company policies are run on a regular schedule. and violations appear in the identity’s Web Portal to be dealt with there. Company policies can contribute to mitigation control by reducing risk. For example, if risks are posed by identities running processes outside the One Identity Manager solution and causing violations. Reports and dashboards provide you with comprehensive compliance information. For more information, see What statistics are available?.

You can use items on the Compliance menu to perform various actions and collect information. The following tables provide you with an overview of the menu items and actions that can be run here.

Table 238: Menu items

Menu

Menu item

Description

Compliance

 

 

My actions

 

 

 

Pending Rule Violations

Here you can make approval decisions about pending rule violations.

 

 

Rule Violation History

Here you can display all the approvals that you made about rule violations.

 

 

Pending Policy Violations

Here you can make approval decisions about pending policy violations.

 

 

Policy Violation History

Here you can display all the approvals that you made about policy violations.

 

Auditing

 

 

 

Rule Violations

Here you can display all rule violations.

 

 

Policy Violations

Here you can display all policy violations.

 

Governance administration

 

 

 

Risk assessment

Here you can display and edit all risk index functions.

 

 

Compliance frameworks

Here you can display all compliance frameworks.

 

 

High-risk overview

Here you can display objects (for example, identities) with increased risk index.

 

 

Rule violations

Here you can display all the compliance rules and corresponding rule violations.

 

 

Policy violations

Here you can display all the company policies and corresponding policy violations.

 

 

Rule analysis

Here you can display all compliance rules with SAP functions and the user accounts that violate these rules.

 

 

Function analysis

Here you can display rule violations of identities assigned to critical SAP functions.

My actions (page description)

To open the My Actions page go to Compliance > My Actions.

On the My Actions page, you can perform various actions regarding compliance.

To do this, click on one of the tiles:

Table 239: Tiles

Tiles

Description

Pending rule violations

You select the following actions:

Rule Violation History

Here you can view all the rule violations you have approved or denied in the past (see Displaying rule violation history).

Pending Policy Violations

You select the following actions:

Policy Violation History

Here you can view all the policy violations you have approved or denied in the past.

Pending rule violations (page description)

To open the Pending Rule Violations page go to Compliance > My Actions > Pending Rule Violations.

On the Pending Rule Violations page, you can:

TIP If you are an auditor or an approver, you can obtain more information about exception approvals from Auditing menu.

The following tables give you an overview of the various features and content on the Pending Rule Violations page.

Table 240: Controls

Control

Description

Approve

Use this button to grant the rule violation approval (see Granting and denying rule violation exceptions).

Deny

Use this button to deny the rule violation approval (see Granting and denying rule violation exceptions).

Next

Opens the Exception approvals page (see Exception approvals (page description)).

Use this button to display an overview of all approvals made and set further options. As long as you have not made a decision (with the help of the previous buttons) this button is disabled.

Table 241: Controls in the details pane of a rule violation

Control

Description

Valid until

You can use this option to define until when this approval decision is valid (see Granting and denying rule violation exceptions).

Resolve

Use this button to resolve the rule violation. When resolving the rule violation, you have the option of removing individual entitlements (see Resolving rule violations).

Table 242: Columns

Column

Description

Identity

Shows you the name of the identity that violated the rule.

Rule violation

Shows you the name of the violated rule.

Approval state

Shows you what status the rule violation currently has.

The following status' are possible:

  • Approval decision pending: The rule violation has yet to be decided.

  • Exception granted: The exception was approved. In the details pane, on the Rule violation tab, you can see why the exception was granted approval.

  • Exception denied: The exception was denied. In the details pane, on the Rule violation tab, you can see why the exception was denied approval.

Risk index (reduced)

Shows you the risk index reduced by the mitigating control.

Approval

Use these two buttons to make an approval decision about the attestation case.

TIP: If you have made all your approval decisions, click Next to open an overview page and save all the approvals.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Rule violation: Shows you general information about the rule violation.

  • Rule: Show general information about rule that was violated.

Exception approvals (page description)

To open the Exception approvals page go to Compliance > My Actions > Pending Rule Violations > Make approval decision > Next.

After you have made your approval decisions on the Pending Rule Violations page, you can save the approval decisions on the Exception Approvals page so that they take effect (see Granting and denying rule violation exceptions). You can also enter reason for the approval decisions here.

The following tables give you an overview of the various features and content on the Exception approvals page.

Table 243: Controls

Control

Description

Reason for approvals

Here you can enter a reason for all approved rule violations.

Standard reason

Here you can select one of the standard reasons saved in the system for all approved rule violations.

Reason for denials

Here you can enter a reason for all denied rule violations.

Standard reason

Here you can select one of the standard reasons saved in the system for all denied rule violations.

Save

Use this button to save all the settings and approval decisions.

Back

Use this button to switch to the previous page. For example, to approve other rule violations.

Table 244: Columns

Column

Description

Identity

Shows you the name of the identity that violated the rule.

Rule violation

Shows you the name of the rule that violates the identity.

Reason

Here you can enter a reason for the decision. To do this, click on the button and, in the dialog, enter a reason or select one of the standard reasons.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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