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Identity Manager 9.3 - Administration Guide for Connecting to Exchange Online

About this guide Managing Exchange Online environments Synchronizing an Exchange Online environment
Setting up Exchange Online synchronization Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing an Exchange Online environment Exchange Online organization configuration Exchange Online mailboxes Exchange Online mail users Exchange Online mail contacts Exchange Online mail-enabled distribution groups
Creating Exchange Online mail-enabled distribution groups Editing main data for Exchange Online mail-enabled distribution groups Main data for Exchange Online mail-enabled distribution groups Receive restrictions for Exchange Online mail-enabled distribution groups Customizing send permissions for Exchange Online mail-enabled distribution groups Specifying moderators for Exchange Online mail-enabled distribution groups Specifying Exchange Online mail-enabled distribution groups Assigning Exchange Online mail-enabled distribution groups to Exchange Online recipients Exchange Online mail-enabled distribution group inheritance based on categories Adding Exchange Online dynamic distribution groups to Exchange Online mail-enabled distribution groups Adding an Exchange Online dynamic distribution group to Exchange Online mail-enabled distribution groups Adding Exchange Online mail-enabled public folder to Exchange Online mail-enabled distribution groups Assigning extended properties to Exchange Online mail-enabled distribution groups Deleting Exchange Online mail-enabled distribution groups
Exchange Online Microsoft 365 groups Exchange Online dynamic distribution groups Exchange Online mail-enabled public folders Reports about Exchange Online objects Configuration parameters for managing an Exchange Online environment Default project template for Exchange Online Editing Exchange Online system objects Exchange Online connector settings

Deleting Exchange Online mail users

When you delete a mail user, the Do not display in address lists option is enabled and the mail user is no longer shown in address books. In addition, the Microsoft Entra ID user account that is linked to the mail user is deleted.

NOTE: As long as an account definition for an identity is valid, the identity retains the mail user that was created by it. If the account definition assignment is removed, the mail user created through this account definition, is deleted.

To delete a mail user

  1. In the Manager, select the Microsoft Entra ID > Mail user category.

  2. Select the mail user in the result list.

  3. Click in the result list.

  4. Confirm the security prompt with Yes.

Exchange Online mail contacts

Mail contacts obtain information about users from outside the Exchange Online organization. Mail contacts are assigned at least one email address. Notification is automatically forwarded to this email address. As opposed to mail users, mail contacts do not have login credentials or access to resources.

Mail contacts are loaded into One Identity Manager by synchronization. You can create and edit mail contacts in One Identity Manager.

NOTE: It is recommended to use account definitions to set up mail contacts for company identities.

  • In order to create mail contacts through account definitions, identities must have a central user account and a default email address and obtain their IT operating data through assignment to a primary department, primary location, or a primary cost center.

  • Some of the main data of the mail contact is mapped from identity main data using templates.

Detailed information about this topic

Creating Exchange Online mail contacts

NOTE: It is recommended to use account definitions to set up mail contacts for company identities.

  • In order to create mail contacts through account definitions, identities must have a central user account and a default email address and obtain their IT operating data through assignment to a primary department, primary location, or a primary cost center.

  • Some of the main data of the mail contacts is mapped from identity main data using templates.

To create a mail contact

  1. In the Manager, select the Microsoft Entra ID > Mail contacts category.

  2. Click in the result list.

  3. On the main data form, enter the main data for the mail contact.

  4. Save the changes.

Related topics

Editing main data of Exchange Online mail contacts

To edit a mail contact

  1. In the Manager, select the Microsoft Entra ID > Mail contacts category.

  2. Select the mail contact in the result list and run the Change main data task.

  3. Edit the mail contact's main data.

  4. Save the changes.
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