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Identity Manager 9.3 - Administration Guide for Connecting to Exchange Online

About this guide Managing Exchange Online environments Synchronizing an Exchange Online environment
Setting up Exchange Online synchronization Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing an Exchange Online environment Exchange Online organization configuration Exchange Online mailboxes Exchange Online mail users Exchange Online mail contacts Exchange Online mail-enabled distribution groups
Creating Exchange Online mail-enabled distribution groups Editing main data for Exchange Online mail-enabled distribution groups Main data for Exchange Online mail-enabled distribution groups Receive restrictions for Exchange Online mail-enabled distribution groups Customizing send permissions for Exchange Online mail-enabled distribution groups Specifying moderators for Exchange Online mail-enabled distribution groups Specifying Exchange Online mail-enabled distribution groups Assigning Exchange Online mail-enabled distribution groups to Exchange Online recipients Exchange Online mail-enabled distribution group inheritance based on categories Adding Exchange Online dynamic distribution groups to Exchange Online mail-enabled distribution groups Adding an Exchange Online dynamic distribution group to Exchange Online mail-enabled distribution groups Adding Exchange Online mail-enabled public folder to Exchange Online mail-enabled distribution groups Assigning extended properties to Exchange Online mail-enabled distribution groups Deleting Exchange Online mail-enabled distribution groups
Exchange Online Microsoft 365 groups Exchange Online dynamic distribution groups Exchange Online mail-enabled public folders Reports about Exchange Online objects Configuration parameters for managing an Exchange Online environment Default project template for Exchange Online Editing Exchange Online system objects Exchange Online connector settings

Adding Exchange Online mail-enabled distribution groups automatically to the IT Shop

The following steps can be used to automatically add mail-enabled distribution groups to the IT Shop. Synchronization ensures that the mail-enabled distribution groups are added to the IT Shop. If necessary, you can manually start synchronization with the Synchronization Editor. Mail-enabled distribution groups created in One Identity Manager also are added automatically to the IT Shop.

To add mail-enabled distribution groups automatically to the IT Shop

  1. In the Designer, set the QER | ITShop | AutoPublish | O3EDL configuration parameter.

  2. In order not to add mail-enabled distribution groups to the IT Shop automatically, in the Designer, set the QER | ITShop | AutoPublish | O3EDL | ExcludeList configuration parameter.

    This configuration parameter contains a listing of all mail-enabled distribution groups that should not be allocated to the IT Shop automatically. You can extend this list if required. To do this, enter the name of the groups in the configuration parameter. Names are listed in a pipe (|) delimited list. Regular expressions are supported.

  3. Compile the database.

From this time on, local mail-enabled distribution groups are added to the IT Shop automatically.

The following steps are run to add a local mail-enabled distribution group to the IT Shop automatically.

  1. A service item is determined for the mail-enabled distribution group.

    The service item is tested for each mail-enabled distribution group and modified if necessary. The name of the service item corresponds to the name of the mail-enabled distribution group.

    • The service item is modified if the mail-enabled distribution group has a service item.

    • Mail-enabled distribution groups without a service item are allocated a new service item.

  2. The service item is assigned to the Microsoft Entra ID groups | Exchange Online distribution groups default service category.

  3. An application role for product owners is determined and assigned to the service item.

    Product owners can approve requests for membership in these mail-enabled distribution groups. By default, the administrator of an mail-enabled distribution group is determined to be the product owner.

    NOTE: The application role for the product owner must be added under the Request & Fulfillment | IT Shop | Product owner application role.

    • If the administrator of the mail-enabled distribution group is already a member of a product owner application role, then this application role is assigned to the service item. Therefore, all members of this application role become product owners of the mail-enabled distribution group.

    • If the account manager of the mail-enabled distribution group is not yet a member of an application role for product owners, a new application role is created. The name of the application corresponds to the name of the owner.

      • If the administrator is a user account, the user account's identity is added to the application role.

      • If it is a group of administrators, the identities of all this group's user accounts are added to the application role.

  4. The mail-enabled distribution group is labeled with the IT Shop option and assigned to the IT Shop distribution groups Exchange Online shelf in the Identity & Access Lifecycle shop.

Then the shop customers can use the Web Portal to request memberships in the mail-enabled distribution groups.

NOTE: When a mail-enabled distribution group is irrevocably deleted from the One Identity Manager database, the associated service item is also deleted.

For more information about configuring the One Identity Manager IT Shop Administration Guide, see the IT Shop. For more information about requesting access requests in the Web Portal, see the One Identity Manager Web Portal User Guide.

Related topics

Assigning Exchange Online recipients to Exchange Online mail-enabled distribution groups

To react quickly to special requests, you can assign mail-enabled distribution groups directly to mailboxes, mail users, and mail contacts. You cannot directly assign mail-enabled distribution groups that have the Only use in IT Shop option set.

To assign mailboxes, mail users, and mail contacts directly to a mail-enabled distribution group

  1. In the Manager, select the Microsoft Entra ID > Mail-enabled distribution groups category.

  2. Select the mail-enabled distribution group in the result list.

  3. Select the Assign members task.

  4. To assign mailboxes, select the Mailboxes tab.

    - OR -

    To assign mail users, select the Mail users tab.

    - OR -

    To assign mail contacts, select the Mail contacts tab.

  5. In the Add assignments pane, add the mailboxes, mail users, or mail contacts.

    TIP: In the Remove assignments pane, you can remove mailboxes, mail users, and mail contacts.

    To remove an assignment

    • Select the mailbox, mail user, or mail contact and double-click .
  6. Save the changes.
Related topics

Assigning Exchange Online mail-enabled distribution groups directly to Exchange Online mailboxes

To react quickly to special requests, you can assign mail-enabled distribution groups directly to mailboxes.

To assign mail-enabled distribution groups to a mailbox

  1. In the Manager, select the Microsoft Entra ID > Mailboxes category.

  2. Select a mailbox in the result list.

  3. Select the Assign mail-enabled distribution list task.

  4. In the Add assignments pane, assign mail-enabled distribution groups.

    TIP: In the Remove assignments pane, you can remove assigned mail-enabled distribution groups.

    To remove an assignment

    • Select the mail-enabled distribution group and double-click .

  5. Save the changes.
Related topics

Assigning Exchange Online mail-enabled distribution groups directly to Exchange Online mail users

To react quickly to special requests, you can assign mail-enabled distribution groups directly to mail users.

To assign mail-enabled distribution groups directly to a mail user

  1. In the Manager, select the Microsoft Entra ID > Mail user category.

  2. Select the mail user in the result list.

  3. Select the Assign mail-enabled distribution list task.

  4. In the Add assignments pane, assign mail-enabled distribution groups.

    TIP: In the Remove assignments pane, you can remove assigned mail-enabled distribution groups.

    To remove an assignment

    • Select the mail-enabled distribution group and double-click .

  5. Save the changes.
Related topics
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