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Identity Manager 9.3 - Administration Guide for Connecting to Exchange Online

About this guide Managing Exchange Online environments Synchronizing an Exchange Online environment
Setting up Exchange Online synchronization Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing an Exchange Online environment Exchange Online organization configuration Exchange Online mailboxes Exchange Online mail users Exchange Online mail contacts Exchange Online mail-enabled distribution groups
Creating Exchange Online mail-enabled distribution groups Editing main data for Exchange Online mail-enabled distribution groups Main data for Exchange Online mail-enabled distribution groups Receive restrictions for Exchange Online mail-enabled distribution groups Customizing send permissions for Exchange Online mail-enabled distribution groups Specifying moderators for Exchange Online mail-enabled distribution groups Specifying Exchange Online mail-enabled distribution groups Assigning Exchange Online mail-enabled distribution groups to Exchange Online recipients Exchange Online mail-enabled distribution group inheritance based on categories Adding Exchange Online dynamic distribution groups to Exchange Online mail-enabled distribution groups Adding an Exchange Online dynamic distribution group to Exchange Online mail-enabled distribution groups Adding Exchange Online mail-enabled public folder to Exchange Online mail-enabled distribution groups Assigning extended properties to Exchange Online mail-enabled distribution groups Deleting Exchange Online mail-enabled distribution groups
Exchange Online Microsoft 365 groups Exchange Online dynamic distribution groups Exchange Online mail-enabled public folders Reports about Exchange Online objects Configuration parameters for managing an Exchange Online environment Default project template for Exchange Online Editing Exchange Online system objects Exchange Online connector settings

Adding Exchange Online Microsoft 365 groups automatically to the IT Shop

The following steps can be used to automatically add Exchange Online Microsoft 365 teams to the IT Shop. Synchronization ensures that the Microsoft 365 groups are added to the IT Shop. If necessary, you can manually start synchronization with the Synchronization Editor. New Microsoft 365 groups created in One Identity Manager also are added automatically to the IT Shop.

To add Microsoft 365 groups automatically to the IT Shop

  1. In the Designer, set the QER | ITShop | AutoPublish | O3EUnifiedGroup configuration parameter.

  2. In order not to add Microsoft 365 groups to the IT Shop automatically, in the Designer, set the QER | ITShop | AutoPublish | O3EUnifiedGroup | ExcludeList configuration parameter.

    This configuration parameter contains a listing of all Microsoft 365 groups that should not be allocated to the IT Shop automatically. You can extend this list if required. To do this, enter the name of the groups in the configuration parameter. Names are listed in a pipe (|) delimited list. Regular expressions are supported.

  3. Compile the database.

The Microsoft 365 groups are added automatically to the IT Shop from now on.

The following steps are run to add a Microsoft 365 group to the IT Shop.

  1. A service item is determined for the Microsoft 365 group.

    The service item is tested for each Microsoft 365 group and modified if necessary. The name of the service item corresponds to the name of the Microsoft 365 group.

    • The service item is modified for Microsoft 365 groups with service items.

    • Microsoft 365 groups without service items are allocated new service items.

  2. The service item is assigned to the Microsoft Entra ID groups | Microsoft 365 groups default service category.

  3. An application role for product owners is determined and assigned to the service item.

    Product owners can approve requests for membership in these Microsoft 365 groups. The default product owner is the Microsoft 365 group's owner.

    NOTE: The application role for the product owner must be added under the Request & Fulfillment | IT Shop | Product owner application role.

    • If the owner of the Microsoft 365 group is already a member of an application role for product owners, this application role is assigned to the service item. Therefore, all members of this application role become product owners of the Microsoft Entra ID group.

    • If the owner of the Microsoft 365 group is not yet a member of an application role for product owners, a new application role is created. The name of the application corresponds to the name of the owner.

      • If the owner is a user account, the user account's identity is added to the application role.

      • If it is a group of owners, the identities of all this group's user accounts are added to the application role.

  4. The Microsoft 365 group is labeled with the IT Shop option and assigned to the Microsoft 365 groups IT Shop shelf in the Identity & Access Lifecycle shop.

Then the shop customers can use the Web Portal to request memberships in Microsoft 365 groups.

NOTE: If an Microsoft 365 group is irrevocably deleted from the One Identity Manager database, the associated service item is also deleted.

For more information about configuring the One Identity Manager IT Shop Administration Guide, see the IT Shop. For more information about requesting access requests in the Web Portal, see the One Identity Manager Web Portal User Guide.

Related topics

Assigning Exchange Online Microsoft 365 groups directly to Microsoft Entra ID user accounts

To react quickly to special requests, you can assign groups directly to the user account. You cannot directly assign groups that have the Only use in IT Shop option set.

To assign groups directly to user accounts

  1. In the Manager, select the Microsoft Entra ID > User accounts category.

  2. Select the user account in the result list.

  3. Select the Assign Microsoft 365 groups task.

  4. In the Add assignments pane, assign the groups.

    TIP: In the Remove assignments pane, you can remove the assignment of groups.

    To remove an assignment

    • Select the group and double-click .

  5. Save the changes.
Related topics

Assigning Microsoft Entra ID user accounts directly to Exchange Online Microsoft 365 groups

To react quickly to special requests, you can assign groups directly to user accounts. You cannot directly assign groups that have the Only use in IT Shop option set.

If you assign owners and subscribers to an Microsoft 365 group, the user accounts are also added as members to the Microsoft 365 group.

NOTE: User accounts cannot be manually added to dynamic Microsoft 365 groups.

To assign user accounts directly to a group

  1. In the Manager, select the Microsoft Entra ID > Microsoft 365 groups category.

  2. Select the Microsoft 365 group in the result list.

  3. Select the Assign members task.

  4. In the Add assignments pane, assign the user accounts.

    TIP: In the Remove assignments pane, you can remove assigned user accounts.

    To remove an assignment

    • Select the user account and double-click .

  5. Save the changes.
Related topics

Exchange Online Microsoft 365 group inheritance based on categories

In Exchange Online, Microsoft 365 groups can be inherited by Microsoft Entra ID user accounts through categories.

For more information, see the One Identity Manager Administration Guide for Connecting to Microsoft Entra ID.

To use inheritance through categories

  1. In the Manager, define the categories in the Microsoft Entra ID tenant.

    ClosedEditing Microsoft Entra ID tenant main data

  2. In the Manager, assign categories to Microsoft Entra ID user accounts through their main data.

    ClosedEditing Microsoft Entra ID user accounts

  3. In the Manager, assign categories to Microsoft 365 groups through their main data.

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