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One Identity Safeguard for Privileged Sessions 8.0 LTS - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Cleaning up audit data Using plugins Forwarding data to third-party systems Starling integration
User management and access control
Login settings Managing One Identity Safeguard for Privileged Sessions (SPS) users locally Setting password policies for local users Managing local user groups Managing One Identity Safeguard for Privileged Sessions (SPS) users from an LDAP database Handling user names in User Principal Name (UPN) format Authenticating users to a RADIUS server Authenticating users with X.509 certificates Authenticating users with SAML2 Managing user rights and user groups Creating rules for restricting access to search audit data Displaying the privileges of users and user groups Listing and searching configuration changes
Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Sessions interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Creating rules for restricting access to search audit data

If you want users to access audit data on the Search interface only for sessions for which they are granted permission, complete the following steps.

To be able to see the Audit Data Access menu item and use this functionality, you must enable the REST ACL check box as described below.

  1. Navigate to Users & Access Control > Appliance Access.

  2. Click Edit.
  3. Expand REST server.

  4. Select the REST ACL check box.

Figure 90: Users & Access Control > Appliance Access — Select REST ACL

The following describes how you can create rules to restrict the search by providing access privileges for users to audit data.

Prerequisites
  1. You have created a local user group as described in Managing local user groups.

  2. You have added search access rights to your local user group as described in Assigning privileges to user groups for the One Identity Safeguard for Privileged Sessions (SPS) web interface.

    NOTE: Ensure that you clear the Access all sessions check box as shown below.

    Figure 91: Users & Access Control > Appliance Access — Add search access rights to local user groups

  3. You have created a local user, and added the user to the local user group. For more information, see Managing user rights and user groups.

To create search rules to access audit data

  1. If you have multiple SPS appliances and they are organized into a cluster where one of the nodes is the Search Master (or Central Search) node, log in to that node.

  2. Navigate to Users & Access Control > Audit Data Access.
  3. Click Create new.
  4. In the Name field, enter a name for your rule.
  5. In the Groups field, enter an existing local user group for which you want to restrict access to audit data.
  6. In the Query field, enter the correct query syntax to define which audit data this user group can access.
  7. Optionally, for a quick visualization of the audit data that each group can access with this search query, click Preview.

    TIP: If required, modify the query syntax using the Query field, and the preview is updated accordingly.

Example: Restrict access to search audit data for a user

You want a user to access audit data on the Search interface related to the SSH protocol only.

  1. Create a local user group, for example, search-only-ssh as described in Managing local user groups.

  2. Add search access rights to your search-only-ssh user group as described in Assigning privileges to user groups for the One Identity Safeguard for Privileged Sessions (SPS) web interface.

    NOTE: Ensure that you clear the Access all sessions check box.

    Figure 92: Users & Access Control > Appliance Access — Add search access rights to local user groups

  3. Create an audit data access rule (ADAR) for the search-only-ssh user group. Use the correct query syntax, for example, protocol: SSH.

    Figure 93: Users & Access Control > Audit Data Access — Create new rule

    Optionally, for a quick visualization of the audit data that the search-only-ssh group can access with this search query, click Preview.

  4. Create a local user, and add the user to the search-only-ssh group. For more information, see Managing user rights and user groups.

Result: Your local user will have access to audit data related to the SSH protocol only on the Search interface.

Figure 94: Audit > Sessions — Only SSH audit data is displayed for the user

Displaying the privileges of users and user groups

One Identity Safeguard for Privileged Sessions (SPS) version 3.2 and later provides an interface to query the user-rights and privileges of individual users and user groups. To display the privileges of a user or usergroup, navigate to Users & Access Control > Access Rights Report, enter the name of the user or group into the respective field, then click Filter. Note that:

  • It is not possible to filter on both the username and the group at the same time.

  • Partial matches are also displayed.

  • Usergroups can be local usergroups, userlists, or LDAP usergroups.

Web interface permissions

For usergroups accessing the SPS web interface, a table is displayed that lists the pages of the SPS web interface that the user or usergroup can access. The following information is displayed:

  • Page: The name of the page or group of pages, for example, Basic Settings.

  • Element: If a group has access only to a section of a page, the name of the element is listed here. For example, a particular Channel Policy.

  • Group: The name of the usergroup.

  • Permission: The type of access that the user or usergroup has to the page: read or read and write/perform.

Figure 95: Users & Access Control > Access Rights Report — Displaying web interface permissions

Connection permissions

To review which servers a user or usergroup can access, SPS collects the main information about the connections the user or group is permitted to use. The following information is displayed.

NOTE: To display the usergroups that can access a specific Connection Policy, open the Connection Policy, then on the Connections page, select Show connection permissions > Show.

Figure 96: Users & Access Control > Connection permissions — Displaying connection permissions

  • Gateway group: Lists the group memberships required to access the connection. Group memberships can be restricted at the following places:

    • Connection > Gateway authentication > Groups

    • Channel Policies > Gateway group

    • Policies > Usermapping Policies > Groups

  • Source: Refers to the following field from the session database:

    Source IP: The IP address of the client.

  • To: Refers to the following field from the session database:

    Destination IP: The IP address of the server as requested by the client.

  • To port: Refers to the following field from the session database:

    Destination port: The port number of the server as requested by the client.

  • Target: Refers to the following field from the session database:

    Server IP: The IP address of the server connected by SPS.

  • Target port: Refers to the following field from the session database:

    Server port: The port number of the server connected by SPS.

  • Remote user: Refers to the following field from the session database:

    Username on server: The username used to log in to the remote server. This username can differ from the client-side username if usermapping is used in the connection. For details on usermapping, see Configuring usermapping policies.

  • Remote group: The group that can access the destination server, as set in the Usermapping Policy (if any).

  • Protocol: The protocol used in the connection (Citrix ICA, HTTP, RDP, SSH, Telnet, or VNC).

  • Connection: Refers to the following field from the session database:

    Connection policy ID: The identifier of the connection policy.

  • Authorizer: Refers to the following field from the session database:

    Four-eyes authorizer: The username of the user who authorized the session. Available only if 4-eyes authorization is required for the channel. For details on 4-eyes authorization, see Configuring four-eyes authorization.

  • Auth type: The authentication method used in the client-side connection during gateway authentication.

  • Channel: The type of the channel, for example, session-shell.

  • Time: The name of the Time Policy used in the connection.

  • LDAP: The name of the LDAP Server used in the connection (if any).

  • Credential store: The name of the Credential Store used in the connection (if any).

  • Audit: Indicates if the connection is recorded into audit trails.

Usergroup memberships

When searching for users, the table displays the group memberships of the matching users. When searching for usergroups, the table displays the members of the matching groups. The following information is displayed:

  • User: The username of the user.

  • Group: The name of the usergroup or userlist.

  • Exception: Usernames that are denied in case of default-deny userlists managed locally on SPS.

Figure 97: Users & Access Control > Connection permissions — Displaying usergroup and userlist memberships

Listing and searching configuration changes

One Identity Safeguard for Privileged Sessions (SPS) automatically tracks every change of its configuration. To display the history of changes, select Users & Access Control > Configuration History. The changes are displayed on a search interface. For more information on using and customizing this interface, see Using the internal search interface.

The following information is displayed about each modification:

Figure 98: Users & Access Control > Configuration History — Browsing configuration changes

  • Timestamp: The date of the modification.

  • Author: Username of the administrator who modified the configuration of SPS.

  • Page: The menu item that was modified.

  • Field name: The name of the field or option that was modified.

  • New value: The new value of the configuration parameter.

  • Message: The changelog or commit log that the administrator submitted. This field is available only if the Require commit log option is enabled (see below).

  • Old value: The old value of the configuration parameter.

  • Swap: Signs if the order of objects was modified on the page (for example the order of two policies in the list).

To request the administrators to write an explanation to every configuration change, navigate to Basic Settings > Management > Accounting settings and select the Require commit log option.

Using the internal search interface

The internal search interface is for browsing and filtering the configuration changes and reports of One Identity Safeguard for Privileged Sessions (SPS).

Figure 99: Users & Access Control > Configuration History — The internal search interface

The bars display the number of results in the selected interval. Use the and icons to zoom, and the arrows to display the previous or the next intervals. To explicitly select a date, select Jump to and set the date in the calendar. You can change the length of the displayed interval with the Scale option.

Hovering the mouse above a bar displays the number of entries and the start and end date of the period that the bar represents. Click a bar to display the entries of that period in the table. Use Shift+Click to select multiple bars.

If data is too long to fit on one line, it is automatically wrapped and only the first line is displayed. To expand a row, click . To shrink the row back to its original size, click . To expand/shrink all rows, click the respective button on the header of the table. The rows can also be expanded/shrunk by double clicking on the respective row.

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