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One Identity Starling Hosted - User Guide



Introduction to the Settings page

The Settings page is displayed when the button is clicked in the upper right corner while on the Starling home page. From this page you can access the following settings:

IMPORTANT: The following options vary depending on your user type and data center region. For example, only organization administrators will see the Delete Organization option.

  • Event Forwarding: This page is used to configure event data to be sent to a SYSLOG service. For more information, see Starling event forwarding.
  • Organization Admins: This page is used for managing the administrators associated with your Starling organization. For more information, see Manage Organization Admins page.
  • Manage GDPR Contacts: This page is used for managing the General Data Protection Regulation (GDPR) contacts for the organization. For more information, see Managing GDPR contacts.
  • Delete Organization/Leave Organization: The displayed setting depends on your user type. For more information, see Deleting an organization or Leaving an organization.

Starling event forwarding

The Event Forwarding option on the Settings page allows you to send Starling event data to a service that supports Syslog. This feature is not enabled by default.

IMPORTANT: For information on the requirements to use this feature, see Additional hardware and software requirements.

To enable event forwarding

IMPORTANT: Only events occurring after the feature has been configured will be sent to your Syslog service and then able to be stored according to your preferences. Events that occur prior to configuration are not forwarded nor are they accessible within Starling.

  1. From the Starling home page, click the button in the upper right corner.
  2. In the Event Forwarding section of the Settings page, click Change.
  3. On the Configure Event Forwarding page, click the On/Off toggle to switch it to the On position.
  4. Fill in the following configuration fields:

    • Hostname/IP Address: Enter the hostname or IP address to which the event data will be sent.
    • Port: Enter the port number in this field. By default this is 6514.
    • Structured Data ID: (Optional) Use this field to specify an ID. For example, this could be passed to the Loggly logging service ( to identify a specific customer tenant within Loggly.

    Once you have filled in these fields the information will be saved automatically. Clicking the Send Test Event button will send a test event to your Syslog service to confirm the connection is working.

Manage Organization Admins page

IMPORTANT: Only organization administrators can access this page.

The Manage Organization Admins page allows you to view and manage the users associated with your organization.

The following options and information appears on this page:

This field is used for filtering the displayed users.


This is the name associated with the user.


This is the email address associated with the user.


This is the role currently assigned to the user.

Clicking the button associated with a user allows you to change a user's role. Depending on the type of user you are looking at, Promote to Organization Admin or Demote to Collaborator will be available for selection.

NOTE: This option does not appear when you are viewing your own account since you cannot demote your own role. It also does not appear for users that do not have a Starling account (for example, Two-Factor Authentication end users). To view a list of users associated with your services, see Access Summary page.

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