One Identity Starling Hosted - User Guide

Accessing the Access Summary page

The Access Summary page allows you to view and manage the users associated with your Starling organization.

To access the Access Summary page

NOTE: Only organization administrators can access the Access Summary page.

  1. Log in to Starling as an organization administrator.
  2. Click the Access Summary link at the top of the page.

    To return to the Starling home page, click the Services link.

Support page

The Support page (see Accessing the Support page for information on accessing this page) allows you to access the support resources for your subscribed products as well as provides the licensing information necessary for registering for support.

The following options for support resources appear on this page:

Register for Support

Clicking this button opens the Create a Support Account page where you can create a Support Account. This is a One Identity account used to manage your purchased products. In order to register a product for support you will need the licensing key that is located in the License numbers for Starling subscriptions section at the bottom of the page.

View Support

Clicking this button opens the One Identity support site.

Contact Support

Clicking this button opens the One Identity Contact Support page.

The License numbers for Starling subscriptions section of the page is used for accessing product specific support and information sites. Each purchased product will include the license key for your product so that you can register the product for support. If you have not yet purchased a subscription to a product then you can click the More Information button for purchasing information.

Accessing the Support page

The Support page provides access to support resources for your products as well as provides the licensing information necessary for registering for support.

To access the Support page

  1. Log in to Starling.
  2. Click the Support link at the top of the page.

    To return to the Starling home page, click the Services link.

Settings

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