Starling Identity Analytics & Risk Intelligence Hosted - User Guide

Starling Identity Analytics & Risk Intelligence Getting started Settings Collaborators Collector agents Licensing Rules Risk Verification Reports

Starting a service trial

Once logged in to Starling you can trial the Starling Identity Analytics & Risk Intelligence service.

To start a service trial

  1. Sign in to Starling.
  2. On the Starling home page, locate the Starling Identity Analytics & Risk Intelligence service and click Trial.
  3. In the dialog, select your country from the drop-down list. This field only appears the first time you add a service to your organization.
  4. If applicable, a second field will appear in which you must select your state or province from the drop-down list. This field only appears the first time you add a service to your organization.
  5. Click Confirm.

    The service will be added to the My Services section and be available for use until the trial period has ended. The number of days left in your trial is indicated by a countdown at the top right of the service access button on the Starling home page. At any point in the trial you can use the More Information button associated with the service to find out how to purchase the product.

Ending a service trial

The number of days left in your trial is indicated in the upper right corner of the service access button. Once your trial period has ended the service will no longer be accessible. Please use the contact information associated with the service to inquire about purchasing options.

Inviting an administrator to a service

The following procedure applies to organization administrators. It is designed to allow additional administrators to be added and to allow a new administrator to be invited to a service in cases where the last administrator assigned to that service has left the organization.

To invite an administrator to a service

  1. From the Starling home page, click the button associated with the service to which you want to invite a new administrator.
  2. Select Invite Administrator.
  3. Depending on the type of account, the following methods can be used for inviting a new administrator to the service:
    • To invite an administrator:
      1. Click Unable to find an administrator.
      2. Enter the name and email address of the user.
      3. Click Invite. An invitation to the service will be sent to the user.
    • To invite an administrator with an Azure AD work account:

      NOTE: This option is only available for organization administrators with an Azure AD work account.

      1. Click the drop-down menu field.
      2. In the blank search box, begin typing the name of the user. When you have located the user, select them from the list.
      3. Click Invite. An invitation to the service will be sent to the user.

Managing multiple subscriptions of Starling Identity Analytics & Risk Intelligence

Starling users have the option of adding additional collaborators to their Starling Identity Analytics & Risk Intelligence service (Adding additional collaborators). In cases where an invited collaborator has already created a Starling organization, they can switch between subscriptions from within Starling Identity Analytics & Risk Intelligence.

To switch between Starling Identity Analytics & Risk Intelligence subscriptions

  1. From the Starling Identity Analytics & Risk Intelligence home page, click the button in the title bar to open a drop-down menu listing the names of the organizations to which you have access.

  2. Select the name of the organization to which you want to switch. The Starling Identity Analytics & Risk Intelligence service will update to display the information associated with the organization listed in the title bar.
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