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Starling Identity Analytics & Risk Intelligence Hosted - User Guide

Starling Identity Analytics & Risk Intelligence Getting started Settings Collaborators Collector agents Licensing Rules Risk Verification Reports

Introduction to the Settings page

The Settings page is displayed when the button is clicked in the upper right corner while on the Starling home page. From this page you can access the following settings:

IMPORTANT: The following option vary depending on the type of user account you have. For example, only organization administrators will see the User Access and Delete Organization options.

  • Notifications: This page is used to configure the notifications that you receive. For more information, see Notifications.
  • Event Forwarding: This page is used to configure event data to be sent to a SYSLOG service. For more information, see Starling event forwarding.
  • Third Party Applications: This page is used to connect Starling Identity Analytics & Risk Intelligence with ServiceNow. For more information, see Connecting with ServiceNow.
  • User Access: This page is used for managing users. For more information, see Managing Organization Admins page.
  • Manage GDPR Contacts: This page is used for managing the General Data Protection Regulation (GDPR) contacts for the organization. For more information, see Managing GDPR contacts.
  • Delete Organization/Leave Organization: The displayed setting depends on the type of account you have. For more information, see Deleting an organization or Leaving an organization.


Within the title bar, you can view notifications regarding changes to your Starling Identity Analytics & Risk Intelligence service by clicking the button. These notifications cover the last 30 days and are related to things such as account risk levels, entitlement classification rules, collector agents, data sources, and rejected verifications. You can also customize and view information regarding the notifications you can receive using the Settings page (click the button).

The dialog that opens displays your notifications according to the time in which they occurred with the latest appearing at the top of the list. Clicking on a listed notification will expand it to provide additional information and, in some cases, a link to where you can view additional information. For information on deleting a notification, see Deleting notifications.

Customizing notifications

Notifications for your Starling Identity Analytics & Risk Intelligence service can be customized to best fit your account. The custom notification settings are applied at the account level in order to allow each account to select their own notification preferences independently of any other accounts within the same organization(s). For example, when an account with Starling Identity Analytics & Risk Intelligence wants to know when new high risk accounts are added, they can opt to only receive those types of notifications without impacting another account within the same organization that wants information on when new ECRs are added to Starling Identity Analytics & Risk Intelligence.

NOTE: You can customize your notifications at any time using this page, and all applicable notices from the past 30 days will appear should you re-enable a notification at a later time.

To customize notifications

  1. From the Starling home page, click the button in the upper right corner.
  2. In the Notifications section of the Settings page, click Change.
  3. On the Which notifications do you want to receive page, click the On/Off toggle for each of the notification types and switch it to the Off position to turn off any notification type for which you no longer want to receive notices. Edits will be saved automatically.

    NOTE: Click the Details drop-down menu for any of the items to customize exactly which notifications to disable and to better understand which notifications will be impacted should the entire notification type be disabled.

Deleting notifications

A notification can be deleted to acknowledge it has been seen and reviewed. This happens at the account level, so other accounts within the same organization will still see their copy of the notification.

To delete notifications

  1. Click the button to open the Notifications dialog.
  2. Use one of the following methods:
    • To delete individual notifications: Locate the notification you want to delete and click the button. The notification will be permanently removed.
    • To delete all notifications: Click Clear all. All listed notifications will be permanently removed.
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