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Identity Manager 8.1.5 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Setting up Microsoft Exchange synchronization Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Email users and email contacts Mail-enabled distribution groups Dynamic distribution groups Mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange

Outlook Web App mailbox policy

Outlook Web App mailbox policies are implemented for managing access to functions in Outlook Web App.

To assign policies to mailboxes

  1. In the Manager, select the Active Directory | Exchange system administration | <organization> | Policies | Outlook Web App mailbox policies category.
  2. Select the policy in the result list.
  3. Select the Assign mailboxes task.

  4. In the Add assignments pane, assign mailboxes.

    TIP: In the Remove assignments pane, you can remove assigned mailboxes.

    To remove an assignment

    • Select the mailbox and double-click .
  5. Save the changes.

To display master data for a role assignment policy

  1. In the Manager, select the Active Directory | Exchange system administration | <organization> | Policies | Outlook Web App mailbox policies category.
  2. Select the policy in the result list.
  3. Select the Change master data task.

Microsoft Exchange mailboxes

Mailbox-enabled recipients can send, receive, and save messages. Microsoft Exchange recognizes several mailbox types. The mailbox types listed below are supported in One Identity Manager.

Table 27: Supported mailbox types
Mailbox type Description
User mailbox User mailboxes are assigned to Active Directory user accounts in a Microsoft Exchange organization.
Equipment mailbox

Equipment mailboxes are resource mailboxes used for planning resources, such as computers or laptops. This mailbox type can only be created for disabled user accounts.

Room mailbox

Room mailboxes are resource mailboxes used for planning meeting locations.

Linked mailbox

Linked mailboxes are assigned to Active Directory user accounts in a trusted domain. This makes the Microsoft Exchange organization available within a domain. Active Directory user accounts in a trusted domain without an Exchange structure can obtain a linked mailbox in this Microsoft Exchange organization. This mailbox type can only be created for disabled user accounts.

Shared mailbox

Shared mailboxes are mailboxes that are used by several users. This mailbox type can only be created for disabled user accounts.

Legacy mailbox Legacy mailboxes are mailboxes from previous versions of Microsoft Exchange. These mailboxes are loaded into One Identity Manager by synchronization and cannot be edited.
Discovery mailbox As from Microsoft Exchange Server 2013 onwards, a discovery mail, which is used as target mailbox for searches through eDiscovery in Microsoft Exchange, is created by default. These mailboxes are loaded into One Identity Manager by synchronization and cannot be edited.

Linked room mailbox

Linked room mailbox are used for planning meetings, for example, for conference rooms in Skype for Business. This mailbox type can only be created for disabled user accounts.

Detailed information about this topic

Creating mailboxes

You always create mailboxes for Active Directory user accounts. An Active Directory user account can either have a mailbox or an email user. If a user account already has an email user, you must delete the email user before a mailbox can be set up for the user account.

NOTE: Equipment mailboxes, shared mailboxes and linked mailboxes can only be created for disabled user accounts.

NOTE: It is recommended to use account definitions to set up mailboxes for company employees.

  • In order to create mailboxes through account definitions, the employee must have a central user account and obtain the IT operating data through assignment to a primary department, primary location, or a primary cost center.
  • In this case, some of the master data described in the following is mapped through templates from employee master data.

To create a mailbox

  1. In the Manager, select the Active Directory | Mailboxes category.

  2. Click in the result list.

  3. On the master data form, enter the master data for the mailbox.

  4. Save the changes.

To create a mailbox for an Active Directory user account, manually

  1. In the Manager, select the Active Directory | User accounts category.

  2. In the result list, select the user account then select the Change master data task.

  3. Select the Create mailbox task.

  4. Enter the following information:

    • Active Directory user account: The user account is already selected.

    • Exchange organization: The exchange organization is already selected. Check the setting.

    • (Optional) Mailbox database: Name of the mailbox database. If empty, Microsoft Exchange decides which mailbox database is used.

    • Alias: Unique alias for further identification of the mailbox.

  5. Save the changes.

NOTE: Names and occurrences of the listed data and tasks can vary depending on which version of the Microsoft Exchange server is implemented and the type of Microsoft Exchange mailbox.

Detailed information about this topic
Related topics

Editing master data for mailboxes

To edit a mailbox

  1. In the Manager, select the Active Directory | Mailboxes category.
  2. Select the mailbox in the result list and run the Change master data task.
  3. Edit the mailbox's master data.
  4. Save the changes.

NOTE: Names and occurrences of the listed data and tasks can vary depending on which version of the Microsoft Exchange server is implemented and the type of Microsoft Exchange mailbox.

Detailed information about this topic
Related topics
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