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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestations Pending attestations Displaying attestation history Managing attestation inquiries directed at you
Compliance Managing risk index functions Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Editing shops

When you edit existing shops, you can perform the following actions:

Editing shop details

You can edit details of existing shops.

To edit details of a shop

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, in the list, click the shop whose details you want to edit.

  3. In the Edit Shop pane, you can edit the main data of the shop.

    Table 11: Shop main data

    Property

    Description

    Name

    Enter a full, descriptive name for the shop.

    Description

    Enter a description for the shop.

    Attestors

    Click Select/Change and select an application role. Members of this application role can approve attestation cases affecting products that can be requested through this shop.

    This setting is inherited by all the shelves that are assigned to this shop and do not have an attestor.

    Approval policies

    Click Select/Change and select the check boxes in front of the approval policies used to determine the approvers if products are requested from this shop in the Web Portal. Click Apply.

    This setting is inherited by all the shelves that are assigned to this shop and do not have any approval policies.

    Owner

    Select the identity that is responsible for the shelf.

    The owner can be used as the approver in approval processes for requests from the shop.

    2nd Manager

    Select the identity that deputizes as the shop manager.

    The deputy can be used as the approver in approval processes for requests from the shop.

  4. Click Save.

Managing shop shelves

You can display, create, edit, or delete shop shelves.

Each shop contains a number of shelves from which identities can request products. There are various products available for request on shelves. Shelves are set up under each shop.

Detailed information about this topic

Displaying shop shelves

You can display any of the shop's shelves and their details.

To display the shelves in a store

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, in the list, click the shop whose shelves you want to display.

  3. In the Edit Shop pane, click the Shelves tab.

  4. (Optional) To display details of a shelf, click it in the list.

  5. (Optional) You can display the products that can be requested over this shelf (see Displaying requestable products).

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