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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Department overview page (page description)

To open a department's overview page go to Responsibilities > My Responsibilities > Departments and click a department.

On the department's overview page, you can perform various actions on the department you selected beforehand.

To do this, click on one of the tiles:

Table 359: Tiles

Tile

Description

Overview

Opens the Overview - Department page (see Overview – Department (page description))

Here you can see all the relevant information about departments summarized in an overview. (see Displaying my department overviews). For more information, click on the links inside one of the shapes.

Main data

Opens the Main data - Department page (see Main data – Department (page description)).

Here you can see and edit the department's main data (see Displaying and editing my department main data).

Memberships

Opens the Memberships - Department page (see Memberships – Department (page description)).

You select the following actions:

Permissions

Opens the Entitlements – Department page (see Entitlements – Department (page description))

You select the following actions:

Compliance

Opens the Compliance – Department page (see Compliance – Department (page description)).

Here you can see rule violations that were caused by this department (see Displaying my departments' rule violations).

Attestation

Opens the Attestations – Department page (see Attestation – Department (page description)).

You select the following actions:

Risk

Opens the Risk – Department page (see Risk – Department (page description))

Here you can see the department's risk index (see Displaying my department risk indexes). For more information about risk assessment, see the Risk assessment.

History

Opens the History – Department page (see History – Department (page description))

Here you can see all the changes made to the department (see My departments' history).

Usage

Opens the Usage – Department page (see Usage – Department (page description))

Here you can see which roles and organizations belong to members of the department (see Displaying role memberships of my department members)

Compliance reports

Opens the Compliance report – Department page (see Compliance reports – Department (page description)).

You select the following actions:

Split

You can copy or move memberships and entitlements from the department to a new role (department, business role, cost center, location) (see Copying/splitting my departments).

Compare and merge

You can copy or move properties of the department to another role (department, business role, cost center, location) for which you are responsible, compare them and then select the properties you require and merge them (see Comparing and merging my departments).

Redo

Here you can restore a deleted department that was under this department (see Restoring my deleted departments).

Statistics

Here you can see various statistics about the department (see Displaying my department statistics).

Overview – Department (page description)

To open the Overview – Department page go to Responsibilities > My Responsibilities > Departments > select department > Overview.

On the Overview – Department page, you can see all the information relevant to the department summarized in an overview (see Displaying my department overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data – Department (page description)

To open the Main data – Department page go to Responsibilities > My Responsibilities > Departments > select department > Main data.

On the Main data - Department page, you can show and edit the department's main data (see Displaying and editing my department main data).

The following tables give you an overview of the different functions and content on the Main data – Department page.

Table 360: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 361: Department main data

Property

Description

Department

Enter a full, descriptive name for the department.

Short name

Enter a short name for the department.

Object ID

Enter a unique object ID for the department. For example, the object ID is required in SAP systems for assigning identities to departments.

Parent department

Click Assign/Change and select a department to be the parent department for organizing the department hierarchically. If you want the department at the root of a department hierarchy, leave the field empty.

Manager

Click Assign/Change and select the manager responsible for the department.

Deputy manager

Click Assign/Change and select an identity to act as a deputy to the department's manager.

Location

Click Assign/Change and select the location the department is primarily assigned to.

Attestors

Click Assign/Change and select an application role. Members of the selected application role can approve attestation cases for the department.

Cost center

Click Assign/Change and select the cost center the department is primarily assigned to.

Role approver

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the department.

Role approver (IT)

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the department.

Description

Enter a description for the department.

Memberships – Department (page description)

To open the Memberships – Department page go to Responsibilities > My Responsibilities > Departments > select department > Memberships.

On the Memberships - Department page, you can:

The following tables give you an overview of the different functions and content on the Memberships – Department page.

Table 362: Controls

Control

Description

Request memberships

Use this button to request membership in the department for identities (see Assigning identities to my departments).

Deleting memberships

Use this button to remove selected identities from the department (see Removing identities from my departments).

Select the check boxes in front of the identities you want to remove from the department and click this button.

Table 363: Columns

Column

Description

Identity

Shows you the name of the identity assigned to the department.

Origin

Shows you whether the department of the identity was assigned directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

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