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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Overview – Assignment resource (page description)

To open the Overview – Assignment resource page go to Responsibilities > My Responsibilities > Assignment resources > select assignment resource > Overview.

On the Overview - Assignment resource page, you can see all the information relevant to the assignment resource summarized in an overview (see Displaying my assignment resource overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data – Assignment resource (page description)

To open the Main data – Assignment resource page go to Responsibilities > My Responsibilities > Assignment resources > select assignment resource > Main data.

On the Main data - Assignment resource page, you can show and edit the assignment resource's main data (see Displaying and editing my assignment resource main data).

The following tables give you an overview of the different functions and content on the Main data – Assignment resource page.

Table 447: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 448: Assignment resource main data

Property

Description

Assignment resource

Enter a full, descriptive name for the assignment resource.

Resource type

Select the resource type of the assignment resource.

Use resource types to group assignment resources.

Description

Enter a full, descriptive name for the assignments resource.

IT shop

Shows whether the assignment resource can be requested through the IT Shop. The assignment resource can be requested by its identities through the Web Portal and allocated by defined approval processes. For more information about IT Shop, see the One Identity Manager IT Shop Administration Guide.

This option cannot be disabled.

Only use in IT Shop

Shows whether the assignment resource can only be requested through the IT Shop. The assignment resource can be requested by its identities through the Web Portal and allocated by defined approval processes. You cannot assign an assignment resource to hierarchical roles directly.

This option cannot be disabled.

Service item

Click Create a new service item and create a new service item (a product).

If a service item is already assigned, click Change and select a service item.

You cannot use an assignment resource until a service item has been assigned to it.

Risk index

Use the ruler to specify a risk index range. This value is used to assess the risk of assigning assignment resources to identities.

For more information about risk assessment, see the One Identity Manager Risk Assessment Administration Guide.

Requested assignments remain intact.

Select the check box to convert assignments to roles into direct assignments if the request recipient is removed from the customer node of the associated shop.

The option can only be edited as long as there is a request has not been assigned with this assignment resource.

Attestation - Assignment resource (page description)

To open the Attestation – Assignment resource page go to Responsibilities > My Responsibilities > Assignment resources > select assignment resource > Attestation.

On the Attestation – Assignment resource page, you can:

The following tables give you an overview of the various features and content on the Attestation – Assignment resource page.

Table 449: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my assignment resource pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my assignment resource pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my assignment resource pending attestation cases).

Approve

Opens the Pending Attestations – Assignment resources page (see Pending attestations – Assignment resource (page description)).

Use this button to make approval decisions about attestation cases pending for the assignment resource (see Displaying attestors of my assignment resource pending attestation cases).

Table 450: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my assignment resource pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my assignment resource pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my assignment resource pending attestation cases).

Table 451: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Multi-request resources (page description)

To open the Multi-request resources page go to Responsibilities > My Responsibilities > Multi-request resources.

On the Multi-request resources page, you can see all the multi-request resources that you manage (see Displaying my multi-request resources).

If you click a multi-request resource in the list, a new page opens (see Multi-request resource overview page (page description)), which contains more information and configuration options for the multi-request resource.

The following tables give you an overview of the different functions and content on the Multi-request resources page.

Table 452: Columns

Column

Description

Name

Shows the multi-request resource's name.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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