Sending reminders of pending auditing attestation cases
If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.
The following options are available for sending reminders:
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You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).
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You can show all the attestation that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 2).
To send a reminder to attestors of a selected attestation case
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In the menu bar, click Attestation > Auditing.
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On the Auditing page, in the list, click the attestation case (status: pending) that has the attestors you want to send a reminder to.
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In the details pane, click Actions > Send a reminder mail.
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In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.
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Select the email program that you want to use.
This opens an email template with the attestor's email address.
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Edit the email and send it to the attestor.
To send a reminder a specific attestor about pending attestation cases
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In the menu bar, click Attestation > Auditing.
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On the Auditing page, click View attestors for pending attestation cases.
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In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.
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Select the email program that you want to use.
This opens an email template with the attestor's email address.
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Edit the email and send it to the attestor.
Sending reminders about escalated attestation cases
If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.
The following options are available for sending reminders:
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You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).
-
You can show all the attestation that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 2).
To send a reminder to attestors of a selected attestation case
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In the menu bar, click Attestation > Escalation.
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On the Attestation Escalation Approval page, click the attestation policy of the escalated attestation case you want to see.
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On the Pending Attestations page, in the list, click the attestation case that has the attestors you want to send a reminder to.
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In the details pane, click Actions > Send a reminder mail.
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In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.
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Select the email program that you want to use.
This opens an email template with the attestor's email address.
-
Edit the email and send it to the attestor.
To send a reminder a specific attestor about pending attestation cases
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In the menu bar, click Attestation > Escalation.
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On the Attestation Escalation Approval page, click the attestation policy of the escalated attestation case you want to see.
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On the Pending Attestation page, click View attestors for pending attestation cases.
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In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.
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Select the email program that you want to use.
This opens an email template with the attestor's email address.
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Edit the email and send it to the attestor.
Sending reminders about attestation runs
If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.
To send a reminder to all attestors of all attestation runs
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In the menu bar, click Attestation > Governance Administration.
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On the Governance Administration page, click Attestation runs.
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On the Attestation Policy Runs page, click Remind attestors of ALL visible runs.
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(Optional) In the Send reminder mail dialog, enter a message for the attestors. This message is added to the reminder.
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Click Send reminder.
To send a reminder to attestors of a selected attestation run
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In the menu bar, click Attestation > Governance Administration.
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On the Governance Administration page, click Attestation runs.
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On the Attestation Runs page, click the attestation run that has the attestors you want to remind.
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Perform one of the following actions:
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To send a reminder to all attestors of the attestation run, click Send reminder in the details pane.
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To send a reminder to specific attestors of the attestation run, in the details pane, click the Attestors tab, select the check boxes in front of the corresponding attestors and click Send reminder.
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(Optional) In the Send reminder mail dialog, enter a message for the attestors. This message is added to the reminder.
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Click Send reminder.
Related topics
My attestation cases
In the Web Portal, the attestation cases that affect you are displayed separately on the My Attestation Status page For more information about the My Attestation Status page, see My attestation status (page description).
Detailed information about this topic
