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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Viewing source data

You can only view source data for certain roles and organizations. You can view a heatmap or statistics, with graphical representation, through certain roles or organizations.

To view source data from a role or organization

  1. Select the home page.

    Roles and organizations are displayed on the home page. These roles or organizations are divided into their associated subgroups.

  2. Click the role or organization you want to view in more detail, for example, departments without managers.

    This displays a view with the corresponding data.

Apply filter

You can filter the information displayed on your dashboard to suit you own requirements.

To customize the information displayed on a statistics view

  • Apply a filter to the statistic view.

    This opens a dialog for the selected filter. For more information, see Filtering.

    NOTE: The filter function is not available for all statistics.


The heatmap in the Web Portal presents roles and organizations as colored squares. They are intended to help you quickly visualize particularly prominent values within a large amount of data and to comprehend them at a glance. The size of the rectangles corresponds to the relative size of the role or organization. The more identities you have in a company's structure, for example, the larger the rectangle in the view.

NOTE: An overview of the company structures you manage is displayed on the home page.

The rectangle colors correspond to a selectable, linked-in data value, and range from red to green, where red stands for a value tending to require more attention. Red indicates, for example, a lot of compliance rule violations or identities with high risk indexes. Yellow indicates for an average, which can also mean that there has been no changes to this company structure since the last analysis. The heatmap not only provides a clear overview of the current data, but also provides another useful function by making a historical comparison to previous data.

You can see the following risky results or properties in a heatmap.

  • Policy violations
  • Average number of permissions per identity
  • Highest identity risk index
  • Average identity risk index
  • Rule violations
  • Highest resource risk index by host
NOTE: Hyper Views, heatmaps, and statistics have different behavior in the desktop view as opposed to the mobile view. For more information, see Heatmaps and statistics in the mobile view.
Detailed information about this topic

Viewing data

Without having set any preferences, the color map is displayed as a data value when you open it, for example, for the number of compliance rules.

To view data from a role or organization

  1. Select the home page.

  2. If available, click the role or organization in the form of a heatmap that you would like to view more closely.

    NOTE: In the first field, you can set the size of the square. Available settings are Dynamic size and Unisize.
  3. Limit your selection by selecting one or more objects with Change.

  4. Confirm your selection by clicking Close.

    You selection is displayed to the left of Change.

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