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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Granting and denying rule violation exceptions

As exception approver, you can grant or deny exception approval to rule violations.

To make an approval decision about a rule violation

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Pending Rule Violations.

  3. On the Pending Rule Violations page, perform one of the following actions:

    • To grant an exception for a rule violation, next to the rule violation, click (Grant exception).

    • To deny an exception for a rule violation, next to the rule violation, click (Deny exception).

  4. (Optional) To set an approval deadline, perform the following actions:

    1. In the list, click the role violation for which you want to set an approval deadline.

    2. In the details pane, enter the Valid until date.

  5. Click Next.

  6. (Optional) On the Exception Approvals page, perform the following actions:

    • For exceptions granted:

      • To provide a reason for all granted exceptions, enter the reason in the Reason for approvals field.

      • To use a predefined standard reason for all granted exceptions, select the reason in the Standard reason list.

    • For exceptions denied:

      • To provide a reason for all denied exceptions, enter the reason in the Reason for denials field.

      • To use a predefined standard reason for all denied exceptions, select the reason in the Standard reason list.

    • To provide an individual reason for an approval decision, click Enter a reason and enter your reason.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager Compliance Rules Administration Guide.

  7. Click Save.

Related topics

Resolving rule violations

You can resolve compliance rule violations that you manage. Rule violations are caused by entitlements, so you have the option to remove entitlements when you want to resolve one.

Entitlement assignments play and important role when editing rule violations. For example, entitlements assigned through a dynamic role cannot be removed.

The following consequences may result from removing entitlements:

Table 24: Removing assigned entitlements

Assignment method

Removing the entitlement

Direct assignment

Direct assignment is deleted when the entitlement is removed.

Inherited assignment

In the case of inherited entitlements, there is an option provided to withdraw role membership from the identity.

Dynamic assignment

Entitlements that were assigned automatically through a dynamic role cannot be removed.

Assignment by request

If entitlements were assigned through a request, the request is broken off if the entitlements are removed.

Primary assignment

If entitlements were assigned through a primary membership, the identity of the primary membership can be optionally revoked if the entitlements are removed.

To resolve a rule violation

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Pending Rule Violations.

  3. On the Pending rule violations page, click the rule violation you would like to resolve.

  4. In the details pane, click Resolve.

    This opens the Resolve a rule violation dialog and shows more details about the rule violation and the entitlements that lead to the rule violation.

  5. Select the check box next to the entitlement you want to be withdrawn from the identity.

  6. Click Next.

  7. In the Verify step, check the changes that should be performed and, if necessary, clear the check boxes in front of the actions that you do not want performed.

  8. Click Continue.

  9. In the Loss of Entitlements step, check which entitlements are withdrawn from the user to avoid unintentional loss of entitlements.

  10. Click Next.

Related topics

Displaying rule violation history

To monitor your approval decisions about rule violations, you can see the approval decisions.

To display the rule violations history

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Rule Violation History.

    This opens the Rule Violation History page (see Rule Violation History (page description)).

Related topics

Managing policy violations

Company policies that are violated generate policy violations. Policy violations may be approved as an exception.

Detailed information about this topic
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