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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Creating passcodes for my identities

If identities, for which you are responsible, have forgotten their password for logging into the Web Portal and the passwords cannot be reset with the question and answer feature, you can create passcodes for them. With this passcode, identities can log on to the Password Reset Portal once and for a limited time.

To create a passcode for an identity

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. On the My Responsibilities page, click Identities.

  3. On the Identities page, click the identity for which you want to create the passcode.

  4. On the overview page, click Passcode.

    The generated passcode, its validity period, and a URL that the identity uses to login in to thePassword Reset Portal, are displayed in a dialog.

  5. Note or copy the code and have it sent to the identity with the validity period.

Related topics

Displaying my identities

You can display all the identities for which you are responsible.

To display identities

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. On the My Responsibilities page, click Identities.

    This opens the Identities page (see Identities (page description)) and displays all the identities that report directly to you.

  3. (Optional) To show identities that report indirectly to you,deselect the Show only direct reports box.

Related topics

Displaying and editing my identities' main data

You can edit the main data of the identities for which you are responsible.

To display and edit an identity's main data

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. On the My Responsibilities page, click Identities.

  3. On the Identities page, click the identity whose main data you want to display/edit.

  4. On the overview page, click Main data.

  5. On the Main data - <identity name>, make your changes in the respective fields (see Main data – Identity (page description)).

  6. Click Save.

Related topics

Adding your own identities

You can add new identities for which you are responsible. This function is mainly designed for adding external identities. For example, subcontractors who are not entered in the human resources department. Data from new identities is either transferred completely to the database or existing data is updated and/or augmented. This depends on the system configuration and the import setting from closed systems.

To add a new identity

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. On the My Responsibilities page, click Identities.

  3. On the Identities page, click Add a new identity.

  4. On the Add a new identity page, enter the identity's main data in the respective fields (see Adding a new identity (page description)).

  5. Click Save.

    When saving, the system checks whether the combination of first and last name already exists.

  6. Depending on the result of checking the name combination, perform one of the following actions:

    • If this combination of names does not yet exist, confirm the prompt with Yes.

    • If this combination of names already exists and you want to edit/update the existing identity:

      1. On the Other identities with similar properties page, in the list, click the identity that you want to edit/update.

      2. Click Update identity data.

      3. Confirm the prompt with Yes in the dialog.

        This edits/updates the identity data.

    • If identical combinations already exists and you still want add a new identity:

      1. On the Other identities with similar properties page, click Add a new identity.

      2. Confirm the prompt with Yes in the dialog.

        This adds new identity data.

Related topics
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