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Active Roles 8.2 - Administration Guide

Introduction Getting started with Active Roles Configuring rule-based administrative views Configuring role-based administration Configuring rule-based autoprovisioning and deprovisioning
Configuring Provisioning Policy Objects
User Logon Name Generation E-mail Alias Generation Exchange Mailbox AutoProvisioning Group Membership AutoProvisioning Home Folder AutoProvisioning Property Generation and Validation Script Execution O365 and Azure Tenant Selection AutoProvisioning in SaaS products
Configuring Deprovisioning Policy Objects
User Account Deprovisioning Group Membership Removal User Account Relocation Exchange Mailbox Deprovisioning Home Folder Deprovisioning User Account Permanent Deletion Office 365 Licenses Retention Group Object Deprovisioning Group Object Relocation Group Object Permanent Deletion Script Execution Notification Distribution Report Distribution
Configuring entry types Configuring a Container Deletion Prevention policy Configuring picture management rules Managing Policy Objects Checking for policy compliance Deprovisioning users or groups Restoring deprovisioned users or groups Configuring policy extensions
Using rule-based and role-based tools for granular administration Workflows
About workflow processes Workflow processing overview Workflow activities overview Configuring a workflow
Creating a workflow definition for a workflow Configuring workflow start conditions Configuring workflow parameters Adding activities to a workflow Configuring an Approval activity Configuring a Notification activity Configuring a Script activity Configuring an If-Else activity Configuring a Stop/Break activity Configuring an Add Report Section activity Configuring a Search activity Configuring CRUD activities Configuring a Save Object Properties activity Configuring a Modify Requested Changes activity Enabling or disabling an activity Enabling or disabling a workflow Using the initialization script
Approval workflow Email-based approval Automation workflow Activity extensions
Temporal Group Memberships Group Family Dynamic groups Active Roles Reporting Management History Entitlement profile Recycle Bin AD LDS data management One Identity Starling Join and configuration through Active Roles Managing One Identity Starling Connect Configuring linked mailboxes with Exchange Resource Forest Management Configuring remote mailboxes for on-premises users Migrating Active Roles configuration with the Configuration Transfer Wizard Managing Skype for Business Server with Active Roles
About Skype for Business Server User Management Active Directory topologies supported by Skype for Business Server User Management User Management policy for Skype for Business Server User Management Master Account Management policy for Skype for Business Server User Management Access Templates for Skype for Business Server Configuring the Skype for Business Server User Management feature Managing Skype for Business Server users
Exchanging provisioning information with Active Roles SPML Provider Monitoring Active Roles with Management Pack for SCOM Configuring Active Roles for AWS Managed Microsoft AD Azure AD, Microsoft 365, and Exchange Online Management
Azure tenant types and environment types supported by Active Roles Using Active Roles to manage Azure AD objects Unified provisioning policy for Azure M365 Tenant Selection, Microsoft 365 License Selection, Microsoft 365 Roles Selection, and OneDrive provisioning Changes to Active Roles policies for cloud-only Azure objects
Managing the configuration of Active Roles
Connecting to the Administration Service Managed domains Using unmanaged domains Evaluating product usage Creating and using virtual attributes Examining client sessions Monitoring performance Customizing the Console Using Configuration Center Changing the Active Roles Admin account Enabling or disabling diagnostic logs Active Roles Log Viewer
SQL Server replication Using regular expressions Administrative Template Configuring federated authentication Communication ports and URLs used by Active Roles Integrating Active Roles with other products and services Active Roles Language Pack Active Roles Diagnostic Tools Active Roles Add-on Manager

Active Roles internal policy report items

The Active Roles internal policies are mainly intended to perform Exchange recipient management tasks, such as the task of creating a mailbox or the task of establishing an email address for a group. These policies are triggered by Active Roles’ internal logic, and cannot be configured by the administrator. Active Roles performs its internal policies as appropriate to the given operation request. For example, when processing a request to create a mailbox-enabled user account, Active Roles triggers an internal policy that carries out all the actions needed to create the user mailbox on the Exchange Server.

The following tables list the possible report items, one table per report section. The items in each section describe the results of the actions that were taken in accord with the respective internal policy. Report items also inform about success or failure of the policy action. In the event of a failure, the report item includes an error description.

Not all the listed items must necessarily be present in a report. An actual report only includes the report items corresponding to the policies that Active Roles performed when processing the operation request.

Active Roles internal policy report sections

Creating user mailbox
Table 33: Creating user mailbox

Report Item (Success)

Report Item (Failure)

User mailbox name is created.

Unable to create user mailbox name.

Details: Error description

Legacy mailbox name is created.

Unable to create legacy mailbox name.

Details: Error description

Mailbox alias is set to alias.

Not applicable

Mailbox database is set to database name.

Not applicable

The following mailbox properties are set.

List: Property names and values

Unable to set the following properties of the mailbox.

List: Property names and error description

Creating linked mailbox
Table 34: Creating linked mailbox

Report Item (Success)

Report Item (Failure)

Linked mailbox name is created.

Unable to create linked mailbox name.

Details: Error description

Legacy mailbox name is created.

Unable to create legacy mailbox 'name'.

Details: Error description

Mailbox alias is set to alias.

Not applicable

Mailbox database is set to database name.

Not applicable

The mailbox is linked to external account name.

Not applicable

The following mailbox properties are set.

List: Property names and values

Unable to set the following properties of the mailbox.

List: Property names and error description

Creating equipment mailbox
Table 35: Creating equipment mailbox

Report Item (Success)

Report Item (Failure)

Equipment mailbox name is created.

Unable to create equipment mailbox name.

Details: Error description

Mailbox alias is set to alias.

Not applicable

Mailbox database is set to database name.

Not applicable

The following mailbox properties are set.

List: Property names and values

Unable to set the following properties of the mailbox.

List: Property names and error descriptions

Report section: Creating room mailbox
Table 36: Creating room mailbox

Report Item (Success)

Report Item (Failure)

Room mailbox name is created.

Unable to create room mailbox name.

Details: Error description

Mailbox alias is set to alias.

Not applicable

Mailbox database is set to database name.

Not applicable

The following mailbox properties are set.

List: Property names and values

Unable to set the following properties of the mailbox.

List: Property names and error descriptions

Creating shared mailbox
Table 37: Creating shared mailbox

Report Item (Success)

Report Item (Failure)

Shared mailbox name is created.

Unable to create shared mailbox name.

Details: Error description

Mailbox alias is set to alias.

Not applicable

Mailbox database is set to database name.

Not applicable

Shared mailbox is configured to allow the following users to use this mailbox.

List: User names

Not applicable

The following mailbox properties are set.

List: Property names and values

Unable to set the following properties of the mailbox.

List: Property names and error description

Moving mailbox
Table 38: Moving mailbox

Report Item (Success)

Report Item (Failure)

The following items apply to the mailbox move operation.

The mailbox move request for mailbox name is created.

Unable to create the mailbox move request for mailbox name.

Details: Error description

The mailbox is being moved from database database name to database database name.

Not applicable

Deleting mailbox
Table 39: Deleting mailbox

Report Item (Success)

Report Item (Failure)

Mailbox name is deleted.

Not applicable

Removing Exchange attributes
Table 40: Removing Exchange attributes

Report Item (Success)

Report Item (Failure)

The following Exchange attributes are removed from name.

List: Attribute names

Not applicable

Enabling mailbox for Unified Messaging
Table 41: Enabling mailbox for Unified Messaging

Report Item (Success)

Report Item (Failure)

Mailbox name is enabled for Unified Messaging.

Not applicable

The following Unified Messaging mailbox policy is assigned to the mailbox: policy name

Not applicable

The following Unified Messaging mailbox properties are set.

List: Property names and values

Not applicable

Disabling Unified Messaging for mailbox
Table 42: Disabling Unified Messaging for mailbox

Report Item (Success)

Report Item (Failure)

Unified Messaging is disabled for mailbox name.

Not applicable

Resetting Unified Messaging PIN
Table 43: Resetting Unified Messaging PIN

Report Item (Success)

Report Item (Failure)

The Unified Messaging PIN is reset for mailbox name.

Not applicable

Establishing email address for group
Table 44: Establishing email address for group

Report Item (Success)

Report Item (Failure)

An e-mail address is established for group name. The group is now mail-enabled.

Unable to establish an e-mail address for group name.

Details: Error description

E-mail alias is set to alias.

Not applicable

The following properties of the group are set.

List: Property names and values

Not applicable

Creating query-based distribution group
Table 45: Creating query-based distribution group

Report Item (Success)

Report Item (Failure)

Query-based Distribution Group name is created.

Unable to configure Query-based Distribution Group name.

Details: Error description

E-mail alias is set to alias.

Not applicable

The following properties of the group are set.

List: Property names and values

Not applicable

Establishing e-mail address for user
Table 46: Establishing e-mail address for user

Report Item (Success)

Report Item (Failure)

An e-mail address is established for user name. The user is now mail-enabled.

Unable to establish an e-mail address for user name.

Details: Error description

E-mail alias is set to alias.

Not applicable

The following properties of the user account are set.

List: Property names and values

Not applicable

Establishing e-mail address for contact
Table 47: Establishing e-mail address for contact

Report Item (Success)

Report Item (Failure)

An e-email address is established for contact name. The contact is now mail-enabled.

Unable to establish an e-mail address for contact name.

Details: Error description

E-mail alias is set to alias.

Not applicable

The following properties of the contact are set.

List: Property names and values

Not applicable

Deleting e-mail address for group
Table 48: Deleting e-mail address for group

Report Item (Success)

Report Item (Failure)

The e-mail address for group name is deleted. The group is no longer mail-enabled.

Not applicable

Deleting e-mail address for user
Table 49: Deleting e-mail address for user

Report Item (Success)

Report Item (Failure)

The e-mail address for user name is deleted. The user is no longer mail-enabled.

Not applicable

Deleting e-mail address for contact
Table 50: Deleting e-mail address for contact

Report Item (Success)

Report Item (Failure)

The e-mail address for contact name is deleted. The contact is no longer mail-enabled.

Not applicable

Converting user mailbox to linked mailbox
Table 51: Converting user mailbox to linked mailbox

Report Item (Success)

Report Item (Failure)

User mailbox name is converted to a linked mailbox.

Not applicable

The mailbox is linked to external account name.

Not applicable

Converting linked mailbox to user mailbox
Table 52: Converting linked mailbox to user mailbox

Report Item (Success)

Report Item (Failure)

Linked mailbox name is converted to a user mailbox.

Not applicable

The mailbox is un-linked from external account name. The external account can no longer access the mailbox.

Not applicable

Examining user activity

The Change Tracking log also allows you to examine the changes that a given user made to directory data, that is, the management activity of the user. The management activity retention time depends on the Change Tracking log configuration: For more information, see Change-tracking policy.

To see what changes were made by a given user, right-click the user object in the Active Roles Console and click User Activity.

By default, the User Activity window only displays basic options. You can display more choices by clicking the plus sign (+) in the top-left corner, next to the first column heading.

In the User Activity window, you can find the following information:

  • Name: The name of the object for which you are examining change history.

  • Requested: The date and time that the changes were requested.

  • Completed: The date and time that the changes were applied.

  • Properties: The properties of the object that were changed, including information about the changed property values.

  • Status: Indicates whether the requested changes are applied (status COMPLETED) or waiting for approval (status PENDING).

The window also includes the same additional sections as the Change History window. For more information, see Viewing change history.

Entitlement profile

The entitlement profile is a list of entitlements, each of which represents authorization to access, use or manage a particular information resource. A resource could be a single object in the directory, such as a user, group, contact or computer object, or it could be a server-based resource, such as an Exchange mailbox, user home folder, web application or network file share. In case of a server-based resource, entitlement normally takes the form of user attributes or stems from membership in a certain group. In case of a directory object, entitlement refers to the manager or owner rights on that object.

Active Roles provides the ability to view the entitlement profile of any given user, both in the Active Roles Console and Web Interface. The entitlement profile is implemented as a configurable report that displays information about resources to which a given user is entitled. Configuration of the entitlement profile specifies what resources are to be listed and what information about each resource is to be displayed in the report. Active Roles provides effective controls to manage configuration of the entitlement profile.

A user’s entitlement profile is essentially a list of information resources to which the user is entitled. The resource can be one of the following:

  • A personal resource, such as the user’s mailbox, home folder, account enabled for Office Communications Server, or Unix-enabled account.

  • A shared, network-based resource, such as a web application or network file share, that the user has permission to access.

  • A managed resource, such as a group or distribution list, for which the user is responsible as the manager or owner.

The way in which a user gets entitled to a given resource depends upon the type of the resource:

  • For a personal resource, entitlement takes the form of certain attributes of the user’s account in the directory.

  • For a shared resource, entitlement is granted by adding the user to a certain security group in Active Directory.

  • For a managed resource, entitlement is granted by assigning the manager or owner role for a certain object in Active Directory.

The building of a user’s entitlement profile is done by applying entitlement rules to the entitlement target objects specific to that user. If a given entitlement target object matches the entitlement rules for a particular resource, then the user is regarded as entitled to the resource and information about that resource appears in the entitlement profile. The entitlement target object can be one of the following:

  • The user’s account in Active Directory. This object is used to discover the personal resources to which the user is entitled.

  • An Active Directory group of which the user is a member. This object is used to discover the shared resources to which the user is entitled.

  • An Active Directory object for which the user is assigned as the manager or owner. This object is used to discover the managed resources to which the user is entitled.

Active Roles stores the entitlement rules in configuration objects called entitlement profile specifiers. These objects are essential to the process of building and presenting the entitlement profile.

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