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Identity Manager 8.1.5 - Administration Guide for Connecting to G Suite

Mapping G Suite in One Identity Manager Synchronizing G Suite Managing G Suite user accounts and employees Provision of login information for G Suite user accounts Managing G Suite entitlement assignments Mapping of G Suite objects in One Identity Manager
G Suite customers G Suite user accounts G Suite groups G Suite products and SKUs G Suite organizations G Suite domains G Suite domain aliases G Suite admin roles G Suite admin privileges G Suite admin role assignments Reports about G Suite objects
Handling of G Suite objects in the Web Portal Basic data for managing G Suite Troubleshooting the connection to a G Suite environment Configuration parameters for managing G Suite Default project templates for G Suite API scopes for the service account Processing G Suite system objects Special features in the assignment of G Suite groups About us

Moving G Suite user accounts to a different organization

Within the organizational hierarchy of a G Suite customer, user accounts can be moved to a different organization.

To move a user account to another organization

  1. In the Manager, select the G Suite | User accounts category.

  2. Select the user account in the result list and run the Change master data task.

  3. Select the Change G Suite organizational unit task.

  4. Confirm the security prompt with Yes.
  5. Select the new organization from the G Suite organization unit menu on the General tab.

  6. Save the changes.

Locking G Suite user accounts

The way you lock user accounts depends on how they are managed.

Scenario:
  • The user account is linked to employees and is managed through account definitions.

User accounts managed through account definitions are locked when the employee is temporarily or permanently disabled. The behavior depends on the user account manage level. Accounts with the Full managed manage level are disabled depending on the account definition settings. For user accounts with a manage level, configure the required behavior using the template in the GAPUser.IsSuspended column.

Scenario:
  • The user accounts are linked to employees. No account definition is applied.

User accounts managed through user account definitions are locked when the employee is temporarily or permanently disabled. The behavior depends on the QER | Person | TemporaryDeactivation configuration parameter

  • If the configuration parameter is set, the employee’s user accounts are locked when the employee is permanently or temporarily disabled.

  • If the configuration parameter is not set, the employee’s properties do not have any effect on the associated user accounts.

To lock the user account when the configuration parameter is disabled

  1. In the Manager, select the G Suite | User accounts category.

  2. Select the user account in the result list.

  3. Select the Change master data task.

  4. On the General tab, set the Locked option.

  5. Save the changes.
Scenario:
  • User accounts not linked to employees.

To lock a user account that is no longer linked to an employee

  1. In the Manager, select the G Suite | User accounts category.

  2. Select the user account in the result list.

  3. Select the Change master data task.

  4. On the General tab, set the Locked option.

  5. Save the changes.

To unlock a user account

  1. In the Manager, select the G Suite | User accounts category.

  2. Select the user account in the result list.

  3. Select the Change master data task.

  4. Disable the Locked option on the General tab.

  5. Save the changes.

For more detailed information about deactivating and deleting employees and user accounts, see the One Identity Manager Target System Base Module Administration Guide.

Related topics

Deleting and restoring G Suite user accounts

If a user account is deleted in One Identity Manager, it is initially marked for deletion. The user account is therefore locked. Depending on the deferred deletion setting, the user account is either deleted from the One Identity Manager database immediately, or at a later date.

NOTE: As long as an account definition for an employee is valid, the employee retains the user account that was created by it. If the assignment of an account definition is removed, the user account that was created from this account definition is deleted.

To delete a user account that is not managed using an account definition

  1. In the Manager, select the G Suite | User accounts category.

  2. Select the user account in the result list.

  3. Click to delete the user account.

  4. Confirm the security prompt with Yes.

To restore a user account

  1. In the Manager, select the G Suite | User accounts category.

  2. Select the user account in the result list.

  3. Click in the result list.

Configuring deferred deletion

By default, user accounts are finally deleted from the database after 30 days.The user accounts are initially locked. You can reenable the user accounts until deferred deletion is run. After deferred deletion is run, the user accounts are deleted from the database and cannot be restored anymore.In the Designer, you can set an alternative delay on the GAPUser table.

Related topics

Transferring user data to a different G Suite user account

When a user account is deleted, various user data can be transferred to a different user account. After the deletion delay has expired, the data transfer is first initiated in the G Suite environment. As soon as the data transfer has been successfully completed in the target system, the user account is permanently deleted.

Prerequisites
  • Data transfer is approved for the customer. To enable this, the Transfer user data before delete setting must be enabled, or the CP_TransferUserDataBeforeDelete variable is set to True.

  • A manager has been assigned to the employee to whom the deleted user account is linked.

    - OR -

    The deleted user account has a relationship of the Manager type.

  • The manager's email address belongs to the primary domain of the customer to which the deleted user account belongs.

  • In the event that no valid email address can be determined in this way, a valid default email address is defined. This is specified in the target system connection using the Default email address for data transfer setting or in the CP_DefaultDataTransferTargetEmail variable.

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