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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Managing attestation cases of identities

You can use the Web Portal to display all the attestation cases for identities and make approval decisions about them.

Detailed information about this topic

Displaying attestation cases of identities

You can display all the identities' attestation cases. In addition, you can obtain more information about the attestation cases.

To display attestation cases of an identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity whose attestation cases you want to display.

  4. In the Edit Identity pane, click the Attestation tab.

    This displays all the identity's attestation cases.

  5. (Optional) To display more details of an attestation case, click the corresponding attestation case.

Related topics

Approving and denying attestation cases of identities

You can make an approval decision about certain identity attestation cases (approve or deny).

To approve an attestation case

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity whose attestation cases you want decide.

  4. In the Edit Identity pane, click the Attestation tab.

  5. On the Attestation tab, click (Filter).

  6. In the filter context menu, under State, select the Pending option.

  7. Perform one of the following actions:

    • To approve an attestation case, select the check box next to the attestation case in the list and click Approve below the list.

    • To deny an attestation case, select the check box next to the attestation case in the list and click Deny below the list.

  8. (Optional) In the Approve Attestation Case or the Deny Attestation Case pane, perform the following actions:

    1. In the Reason for your decision field, select a standard reason for your approval decision.

    2. (Optional) In the Additional comments about your decision field, enter extra information about your approval decision.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

  9. Click Save.

Related topics

Displaying identities' rule violations

You can display the rule violations of identities.

You can also display mitigating controls for each rule violation.

To display identities' rule violations

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity whose rule violations you want to display.

  4. In the Edit Identity pane, click the Rule Violations tab.

  5. (Optional) To display the mitigating controls of a rule violation, click View mitigating controls next to the rule violation.

Related topics
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