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Identity Manager 9.3 - Administration Guide for Connecting to Exchange Online

About this guide Managing Exchange Online environments Synchronizing an Exchange Online environment
Setting up Exchange Online synchronization Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing an Exchange Online environment Exchange Online organization configuration Exchange Online mailboxes Exchange Online mail users Exchange Online mail contacts Exchange Online mail-enabled distribution groups
Creating Exchange Online mail-enabled distribution groups Editing main data for Exchange Online mail-enabled distribution groups Main data for Exchange Online mail-enabled distribution groups Receive restrictions for Exchange Online mail-enabled distribution groups Customizing send permissions for Exchange Online mail-enabled distribution groups Specifying moderators for Exchange Online mail-enabled distribution groups Specifying Exchange Online mail-enabled distribution groups Assigning Exchange Online mail-enabled distribution groups to Exchange Online recipients Exchange Online mail-enabled distribution group inheritance based on categories Adding Exchange Online dynamic distribution groups to Exchange Online mail-enabled distribution groups Adding an Exchange Online dynamic distribution group to Exchange Online mail-enabled distribution groups Adding Exchange Online mail-enabled public folder to Exchange Online mail-enabled distribution groups Assigning extended properties to Exchange Online mail-enabled distribution groups Deleting Exchange Online mail-enabled distribution groups
Exchange Online Microsoft 365 groups Exchange Online dynamic distribution groups Exchange Online mail-enabled public folders Reports about Exchange Online objects Configuration parameters for managing an Exchange Online environment Default project template for Exchange Online Editing Exchange Online system objects Exchange Online connector settings

Exchange Online organization configuration

The Exchange Online organization configurations of Microsoft Entra ID tenants are loaded into the One Identity Manager database. It is not possible to customize this information in One Identity Manager due to the complex dependencies and far reaching effects of changes.

Detailed information about this topic

Extensions for Microsoft Entra ID tenants

For more information about Microsoft Entra ID tenants, see the One Identity Manager Administration Guide for Connecting to Microsoft Entra ID.

The following additional information is mapped to Microsoft Entra ID tenants for Exchange Online.

  • Initial account definition for creating mail contacts (Mail account definition (initial)) or mail users (Mail user definition (initial))

    This account definition is used if automatic assignment of identities to user accounts is used for this Microsoft Entra ID tenant and mail contacts or mail users should be created that are already managed (Linked configured state). The account definition's default manage level is applied.

  • Target system managers (Exchange Online): Application role, in which Exchange Online target system managers are specified for those of the Microsoft Entra ID tenant. Target system managers must be assigned to the Target systems | Exchange Online application role or a child application role.

  • Defining categories for the inheritance of entitlements through categories

    You can use Microsoft 365 group and mail-enabled distribution group inheritance through categories for Exchange Online.

Related topics

Displaying hierarchical address books

In a hierarchical address book (HAB), the recipients (mailboxes, mail users, mail contacts, mail-enabled distribution groups) are represented in a hierarchically organized structure.

For more information, see https://learn.microsoft.com/en-us/exchange/address-books/hierarchical-address-books/hierarchical-address-books.

The hierarchy structure is based on the Microsoft Entra ID group hierarchy. The Microsoft Entra ID group that represents the root of the hierarchical address book is linked to the Exchange Online organization. The mail-enabled distribution groups that map a hierarchical address book are labeled with the Hierarchical group option.

The following properties are used to define the order in which the recipients are displayed.

  • Sort order: Specifies the order in which to display recipients in the hierarchical address book. The larger the value, the higher the ranking in the sort order.

  • Phonetic display name: If no sort order is given or several entries have the same sort order, sorting is done by phonetic name.

  • Display name: If no phonetic display name is entered, sorting is done according to the display name.

To display the hierarchical address book

  1. In the Manager, select the Microsoft Entra ID > Tenants category.

  2. In the result list, select the Microsoft Entra ID tenant.

  3. Select the Show hierarchical address book report.

Related topics

Exchange Online public folders

Public folders are used to allow identities shared access to information. Public folders can be structured hierarchically and are connection with a public folder database.

Exchange Online public folders are loaded into One Identity Manager by synchronization and cannot be edited in One Identity Manager.

To display information about a public folder

  1. In the Manager, select the Microsoft Entra ID > Tenants > <Microsoft Entra ID tenant> > Exchange Online administration > Organization configuration > Public folders category.

  2. Select the public folder in the result list.

  3. Select one of the following tasks:

    • Exchange Online public folder overview: This shows you an overview of the public folder and its dependencies.

    • Change main data: This shows the public folder's main data.

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