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Identity Manager 9.3 - Configuration Guide

About this guide One Identity Manager software architecture Customizing the One Identity Manager default configuration Customizing the One Identity Manager base configuration One Identity Manager schema basics The full-text search in One Identity Manager Localization in One Identity Manager Process orchestration in One Identity Manager
Mapping processes in One Identity Manager Setting up Job servers
The One Identity Manager Service functionality Tracking changes with process monitoring Conditional compilation using preprocessor conditions Scripts in One Identity Manager
Visual Basic .NET scripts usage Notes on using date values Tips for using PowerShell scripts Using dollar ($) notation Using base objects Calling functions Pre-scripts for use in processes and process steps Using session services Using #LD-notation Displaying messages in the user interface Referencing packages and files in scripts Script library Support for processing scripts in the Script Editor Creating and editing scripts in the Script Editor Copying scripts in the Script Editor Testing scripts in the Script Editor Testing script compilation in the Script Editor Committing and compiling script changes Overriding scripts Permissions for running scripts Editing and testing script code with the System Debugger Extended debugging in the Object Browser
One Identity Manager query language Editing the user interface
Object definitions for the user interface User interface navigation Forms for the user interface Statistics in One Identity Manager Extending the Launchpad Task definitions for the user interface Applications for configuring the user interface Icons and images for configuring the user interface Using predefined database queries
Reports in One Identity Manager Adding custom tables or columns to the One Identity Manager schema Web service integration One Identity Manager as SCIM 2.0 service provider Processing DBQueue Processor tasks Structure of the Jobservice.cfg configuration file

Working in different time zones

Date-time values, for example, insert dates or modification dates, are stored in One Identity Manager with the respective UTC. The object layer transforms this time data into the currently valid time zone data when an object is loaded. The user, therefore, sees all the values in local time. When an object is saved the current time zone data is transformed into UTC data.

Countries and time zones are linked to another in the One Identity Manager schema. This makes it easier to find out the time zones when web fronts such as the Web Portal are in use.

Related topics

Determining working hours

Working hours are calculated for various function in One Identity Manager. For example, to determine working hours in the IT Shop or for determining reaction and solution times for tickets in the Helpdesk Module. Weekends and public holidays are taken into account when calculating working hours.

To determine the working hours

  • Ensure that a state and/or county is entered into the identity’s main data.

  • Public holiday are entered by state (county) in One Identity Manager. You can add separate public holidays for states.

  • To exclude public holidays from the working hours calculation, in the Designer set the QBM | WorkingHours | IgnoreHoliday configuration parameter.

  • To exclude weekends from the working hours calculation, in the Designer, set the QBM | WorkingHours | IgnoreWeekend configuration parameter.

Related topics

Editing country information

One Identity Manager requires country information at different stages, for example, identity country and state assignments are accessed when email notifications are created or IT Shop workflows are being determined.

Languages, time zones, public holidays, and working hours are mapped as well as countries and states. The basis data is loaded into the database during schema installation.

Detailed information about this topic

Setting countries and states

Only countries and states that are enabled can be selected in the Manager, for example.

To enable a country

  1. In the Designer, select the Base data > Localization > Country > Disabled category.

  2. Select a country.

  3. Set Enabled.

To enable a state

  1. In the Designer, select the Base data > Localization > Country > <country name> > States category.

  2. Select a state.

  3. Set Enabled.

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